Vice President, Client Services
Labconnect International Ltd•Cleveland, OH
456d
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About The Position
The Vice President, Client Services at LabConnect is a strategic leader responsible for managing client escalations and ensuring client satisfaction in the pharmaceutical and biotech sectors. This role involves overseeing client service excellence, leading a team of client segment leaders, and collaborating with internal stakeholders to drive growth and operational efficiency. The VPCS plays a critical role in strategic planning, budget management, and mentoring team members to enhance service delivery and client relationships.
