Citigroup - Irving, TX

posted 3 months ago

Full-time - Senior
Irving, TX
10,001+ employees
Credit Intermediation and Related Activities

About the position

The Vice President, Cloud Security Site Reliability Engineer (SRE) role at Citi is a pivotal position within the Chief Information Security Office (CISO), which is dedicated to safeguarding the cyber security of all technical assets across the organization. This role is situated within the Cloud Security team, which focuses on both Private and Public Cloud Security, Container Security, and strategic Secrets products. As Citi expands its program, the creation of a consolidated SRE team is underway, aimed at enhancing the portfolio of products and services offered by the organization. As a member of the SRE team, you will play a crucial role in executing the SRE strategy and operating model, embarking on a multiyear transformation journey. The principles of engineering excellence and a secure-by-design approach are fundamental to the CISO organization. Your contributions will not only elevate existing products but also enhance the frameworks and capabilities developed within the SRE team. Collaboration and partnership are essential components of this role. You will work closely with Engineering and Operations teams, building out the SRE capability while promoting SRE best practices and techniques throughout the wider organization. A key focus will be on reducing TOIL (manual, repetitive tasks) to ensure operational efficiency and effectiveness. The responsibilities of this role encompass working across various Container products and Secrets products, as well as Cloud-native specific products. You will be tasked with architecting and building tools and platforms that enhance SRE capabilities, collaborating with multiple stakeholders across Engineering and Operations, and actively managing production-level incidents until resolution. This position requires a highly motivated self-starter with excellent interpersonal and communication skills, capable of engaging with individuals at various levels of seniority. The ideal candidate will have a strong background in site reliability engineering concepts and practices, with a focus on observability and performance metrics in large-scale systems.

Responsibilities

  • Work across Container products and Secrets products, across Public and Private Cloud, as well as Cloud native specific products.
  • Architect and build tools and platforms that provide capabilities for SRE.
  • Collaborate with multiple stakeholders and partners across Engineering and Operations as well as partner teams within the wider Citi organization.
  • Actively own production level incidents until resolution.

Requirements

  • Bachelor's degree or equivalent work experience.
  • 6+ years of relevant work experience.
  • Highly motivated self-starter with excellent interpersonal and communication skills.
  • Certification or formal training in site reliability engineering concepts and practices.
  • Prior experience working towards SLIs, SLOs and observability capabilities at a large scale.
  • 4+ years experience in Python (preferable) or Java, on large scale systems alongside Linux based scripting languages.
  • Experience working on observability, logging and metrics toolsets.
  • Experience of k8s and container technologies such as Docker, Openshift and EKS.
  • Experience with public cloud technologies such as AWS, GCP or Azure.
  • Experience with Secrets products such as HashiCorp Vault or CyberArk.
  • Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements.

Nice-to-haves

  • Experience working in CISO or security led organizations desirable but not essential.

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
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