Vice President - Cohort Hiring Program Manager- Placement & Acclimation - Plano

JPMorgan Chase - Plano, TX

Full-time - Senior

Plano, TX

Credit Intermediation and Related Activities

About the position

The Vice President - Cohort Hiring Program Manager for Placement & Acclimation at JP Morgan Chase & Co. is responsible for overseeing the end-to-end processes of candidate placement, onboarding, orientation, and acclimation for new hires. This role involves collaborating with various stakeholders to ensure a smooth transition for new employees into the organization, enhancing their experience from recruitment through their initial days at the company. The position requires a strong focus on innovation, data integrity, and continuous improvement of hiring processes, while also mentoring less-experienced team members.

Responsibilities

• Accountable for the end-to-end placement, onboarding, orientation, and acclimation processes in specific locations.
• Maintain and support the processes and associated key activities.
• Build relationships with customers and key stakeholders to improve collaboration.
• Interact with candidates and hiring managers to ensure follow-up on requirements.
• Increase hiring managers' awareness and adoption of cohort hiring processes.
• Act as the escalation point of contact for resolving outstanding issues.
• Identify bottlenecks and opportunities for optimization in the hiring process.
• Deliver high-quality solutions focused on innovation and stability.
• Collect and measure candidate and hiring manager preferences and feedback regularly.
• Communicate business needs for future cohort hiring product development to stakeholders.
• Leverage analytics to predict issues and take proactive actions.
• Ensure data integrity throughout the hiring process.
• Lead and mentor less-experienced team members.

Requirements

• Strong background in recruiting, program management, and technology, preferably within financial services.
• Ability to negotiate, solve problems, and empathize with customers.
• Proven ability to influence and build relationships across all organizational levels.
• Strong analytical skills to synthesize information and adapt processes for successful delivery.
• Demonstrated leadership with high initiative and accountability for strategic decisions.
• Excellent presentation, written, and verbal communication skills.
• Passion for enhancing the new hire experience and promoting diversity, equity, and inclusion.
• Understanding of risk and reputational issues with the ability to address and escalate them.

Nice-to-haves

• Experience in change management.
• Familiarity with analytics and usage patterns in recruitment processes.

Benefits

• Comprehensive health insurance coverage.
• 401k retirement savings plan with matching contributions.
• Paid time off and holidays.
• Professional development opportunities.
• Diversity and inclusion programs.