Vice President, Digital Product Management Risk Products and Data Strategy

$185,000 - $260,000/Yr

American Express - Phoenix, AZ

Full-time - Senior

Phoenix, AZ

Credit Intermediation and Related Activities

About the position

The Vice President of Digital Product Management for Risk Products and Data Strategy at American Express is a senior leadership role focused on modernizing risk management platforms and enhancing customer experience through innovative product strategies. This position involves overseeing a team of product managers and owners, driving the development of a roadmap for risk platforms, and ensuring alignment with business goals while managing credit and fraud losses effectively. The role requires strong organizational and stakeholder management skills to influence across various levels of leadership and to deliver high-quality software solutions in a dynamic environment.

Responsibilities

• Gather platform & business process modernization requirements based on current state and future needs.
• Define and articulate a long-term software product strategy and roadmap with clearly defined business metrics and outcomes.
• Communicate and build consensus across multiple stakeholders in creating the software product roadmap.
• Lead a team of 20-30 product professionals managed by 3-4 directors.
• Translate roadmap into well-defined requirements and acceptance criteria.
• Understand competitive best practices, external trends and integrate them into software product strategies.
• Work closely with the technology team to develop the best-in-class architecture that delivers high availability (100%), millisecond performance, and high quality software on a modern stack using high compute, in-memory databases, scalable on external cloud.
• Identify and prioritize the list of platform optimization opportunities & recommendations.
• Ensure best in class agile software development processes are in place.
• Manage business rules authoring using low code tools.

Requirements

• 10+ years of experience in leading high performing agile teams in launching platforms and products working across a mix of consumer, enterprise, and internal tools.
• Master's Degree (or comparable experience) in computer science, engineering or a related technical discipline required.
• A good balance of technical knowledge and business acumen with a proven track record of driving innovation and business metrics with a customer-first mindset.
• Excellent communication skills with the ability to engage, influence and inspire partners to drive collaboration and alignment.
• High degree of organization, individual initiative and personal accountability.
• An ability to solve complex problems and a highly analytical approach.

Nice-to-haves

• Experience working with super highly available & performant software using high compute, in-memory databases, and cloud technologies.
• User-centricity with examples of overcoming product challenges without compromising user experience.

Benefits

• Paid parental leave
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Retirement plan