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Vice President, Digital Product Management \u2013 Risk Products and Data Strategy
American Express - Phoenix, AZ
posted 3 months ago
About the position
The Vice President of Digital Product Management for Risk Products and Data Strategy at American Express is responsible for leading the modernization of risk platforms and enabling new business capabilities in Fraud Risk Authorizations and Authentication. This role involves managing a team of product managers and owners, translating product vision into a development roadmap, and ensuring the platform meets evolving enterprise needs through continuous innovation. The position requires strong organizational, technical, and stakeholder management skills, with a focus on delivering high-quality software and driving results in a dynamic environment.
Responsibilities
- Gather platform & business process modernization requirements based on current state and future needs.
- Define and articulate a long-term software product strategy and roadmap with clearly defined business metrics and outcomes.
- Communicate and build consensus across multiple stakeholders in creating the software product roadmap.
- Lead a team of 20-30 product professionals managed by 3-4 directors.
- Translate roadmap into well-defined requirements and acceptance criteria.
- Understand competitive best practices, external trends and integrate them into software product strategies.
- Work closely with the technology team to develop the best-in-class architecture that delivers high availability (100%), millisecond performance, and high quality software on a modern stack using high compute, in-memory databases, scalable on external cloud.
- Identify and prioritize the list of platform optimization opportunities & recommendations.
- Ensure best in class agile software development processes are in place.
- Manage business rules authoring using low code tools.
Requirements
- 10+ years of experience in leading high performing agile teams in launching platforms and products working across a mix of consumer, enterprise, and internal tools.
- A good balance of technical knowledge and business acumen with a proven track record of driving innovation and business metrics with a customer-first mindset.
- Experience working with super highly available & performant software using high compute, in-memory databases, and cloud technologies.
- Excellent communication skills with the ability to engage, influence and inspire partners to drive collaboration and alignment.
- Master's Degree (or comparable experience) in computer science, engineering or a related technical discipline required.
Nice-to-haves
- User-centricity with examples of overcoming product challenges without impacting users.
- Understanding of the evolving highly competitive business environment and how to create a flexible and scalable platform that meets regulatory and security requirements.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
