Vice President, Mortgage Compliance Program Manager

Columbia Bank - Fair Lawn, NJ

Full-time - Senior

Fair Lawn, NJ

Credit Intermediation and Related Activities

About the position

The Mortgage Compliance Program Manager will oversee the Compliance Monitoring & Testing program to ensure that the Bank's mortgage operations comply with applicable laws, regulations, and internal policies. This role involves collaboration with cross-functional teams, providing training and guidance on compliance matters, and maintaining effective communication with regulatory bodies.

Responsibilities

• Lead the Compliance Monitoring & Testing program and manage the annual compliance schedule for the Mortgage Origination and Servicing compliance monitoring program.
• Collaborate with senior management and business lines to define the objectives and scope of compliance testing.
• Ensure timely tracking and validation of remedial actions, confirming the resolution of issues identified during testing.
• Maintain meticulous records of testing results for audits and reviews by regulatory bodies and senior management.
• Lead people with a matrixed reporting relationship to execute on the testing program designed in concert with the Chief Compliance Officer.
• Evaluate the effectiveness of current processes and controls and provide strategic direction for enhancements.
• Present comprehensive testing results and recommendations to stakeholders, driving process and control improvements.
• Serve as an effective and trusted liaison between the Prudential and Consumer Compliance regulators on behalf of executive management.
• Oversee the design and implementation of data quality standards and requirements, ensuring key metrics are relevant and up-to-date.
• Develop and maintain key metrics for Risk Management, providing quantitative analysis to support decision-making.
• Keep abreast of regulatory changes and emerging issues to continuously improve the compliance program.
• Monitor the regulatory environment and develop processes for responding to new or amended legislation.
• Direct and participate in compliance training programs.
• Perform other job-related duties as may be assigned.

Requirements

• Bachelor's degree in a relevant field; Graduate Degree preferred.
• Advanced proficiency in Microsoft Office Suite and strong auditing, analysis, and quality control skills.
• Minimum 12 years of experience in a Consumer Compliance, Audit, or Quality Assurance leadership role within the financial industry.
• Experience as a leader of people for a minimum of 5 years.
• Expertise in QA, Testing, Internal Audit, and/or Regulatory Compliance Reviews.
• Exceptional project management skills with the ability to oversee multiple tasks and deadlines.
• Comprehensive knowledge of the RESPA, TILA, SAFE Act, HOPA, HOEPA, SCRA, MLA, FCRA, Protecting Tenants at Foreclosure Act, and OCC Flood Regulations.
• Knowledge of UDAAP, HMDA, FHA, and ECOA is a plus.
• Prior experience at an FFIEC member agency is highly desirable.
• Experience with interfacing with the OCC and CFPB is highly desirable.
• Relevant certifications such as CRCM and CMCP are highly desirable or equivalent designations within the FFIEC member agencies.
• Proven track record in drafting testing programs, process development, and corrective action implementation.
• Outstanding collaboration and communication skills, both written and verbal to work with internal and external stakeholders to advance compliance management position.

Nice-to-haves

• Knowledge of UDAAP, HMDA, FHA, and ECOA is a plus.
• Prior experience at an FFIEC member agency is highly desirable.
• Experience with interfacing with the OCC and CFPB is highly desirable.
• Relevant certifications such as CRCM and CMCP are highly desirable or equivalent designations within the FFIEC member agencies.