Vice President of HR

Northgate Markets - Anaheim, CA

Full-time - Executive

Anaheim, CA

Food and Beverage Retailers

About the position

The Vice President of Human Resources (VPHR) leads, develops, and directs the implementation of strategic and tactical plans designed to maximize the effectiveness of our associates and facilitate the people and administrative processes that contribute to an excellent working environment and the achievement of Northgate's long-term strategic goals. The VPHR exhibits outstanding servant leadership, interpersonal skills, teamwork, collaboration, superior judgment, communication, innovation, customer service, decision-making, and a solid commitment to the success of the Northgate team. The VPHR leads the day-to-day operations of the Human Resources Department while providing leadership and direction for all HR Leaders. The VPHR is expected to facilitate and execute all human resources policies, programs, and practices, including planning, organizing, developing, implementing, and project management for all company initiatives. The VPHR is responsible for tactically implementing various human resources programs and initiatives and must keep current on federal, state, and regulatory laws. The VPHR ensures the company's legal compliance through policy setting, practice standards, obtaining sound legal advice, and proactive coaching to all HR Leaders, Owners, Senior Management, and Operations leaders to minimize and mitigate company risk. The VPHR will establish and maintain a superior associate relations climate and solid relationships with associates at all levels while sustaining the company culture with effective communication to support the company's values. The VPHR serves as a strategic business partner to all Owners and Company leaders, aligning human resources solutions with business needs across the organization. The VPHR will optimize all human resources systems and technology to ensure the company is positioned for sustainable growth and operational excellence.

Responsibilities

• Lead and direct the full range of Northgate's HR processes, including talent recruitment, selection, retention, strategy, succession planning, best employment practices, employee relations, total compensation & benefits, learning and talent development, performance management, organization design & development, wellbeing, HR policies & procedures, change management, compliance, HR analytics, and information systems.
• Spend a minimum of 4 days per week working in the Support Center or at other Company locations.
• Conduct regular visits and engage with associates from all Northgate locations, including retail stores, Support Centers, Distribution Centers, and Commissary.
• Spend at least one half a day each week visiting our retail stores and other locations to engage and interact with associates, store team leaders, district team leaders, and store leadership.
• Develop the HR Strategy with OOP, Operations, HR Leadership Team & Legal Counsel.
• Collaborate with Senior Leadership and the Board of Directors to develop business strategy, missions, and objectives.
• Provide leadership on organization development to create and maintain a positive workplace culture and high levels of engagement throughout the organization.
• Lead the development, implementation, and review of effective human resources policies, programs, projects, planning, strategies, and processes.
• Oversee the talent review process and a comprehensive succession planning program.
• Cultivate a talent pipeline of candidates and support associates involved in development programs.
• Lead the research and implementation of benchmarked best HR practices and processes aligned with Northgate's strategic direction and business goals.
• Build and develop the HR organization, ensuring leadership depth, appropriate succession, and development opportunities.
• Direct and coach the HR team on the leadership team's performance in performing their duties, including establishing work priorities and supporting management initiatives.
• Support consistent and effective associate relations at all Northgate's locations, ensuring staff and the HR Leadership team can assist location managers with identifying, evaluating, and resolving associate issues and work performance concerns.
• Oversee the Wellbeing and benefits design process, which improves upon the well-being strategy and total rewards design process, improving associate well-being and optimizing the benefits costs.
• Oversee the development of a sustainable training model and maximize the use of technology and systems in delivering HR core functions, training, and development.
• Oversee the internal communication strategy and ensure our associates remain informed and well-informed of relevant company information.
• Oversee compensation and associated benefit programs to ensure market competitiveness and adherence to regulatory compliance and company philosophies.
• Lead the creation of metrics such as retention, engagement levels, and succession items to assess HR effectiveness within the organization.
• The ability to travel to all retail locations, DC & Commissary locations in California and out of State.
• Recommend and maintain an organizational structure, planning, job design, and appropriate staffing levels to accomplish company goals and objectives.
• Develop and manage annual budgets for the HR department.
• Develop, implement, and communicate relevant policies and procedures.
• Adhere to the highest ethical and respect standards, serving as a role model for the company values, including honesty, integrity, humility, accountability, trust, unity, efficiency, confidentiality, and sound business judgment.

Requirements

• Master's degree in Business Administration, Organizational Development, Organizational Leadership, or other related field preferred; or Bachelor's degree in a related field and equivalent years of experience.
• Professional HR certification preferred.
• At least 15 years of progressive experience in Human Resources Management or a related field with a minimum of 7 years in a senior-level or executive leadership role managing multiple HR functions.
• Bilingual (English/Spanish) speaking, reading, writing and translating, strongly preferred.
• Excellent verbal/written communication, interpersonal, presentation, and research skills.
• Strategic planning and project management skills.
• Strong organizational and leadership skills, delegation, team building, motivation and strategy.
• Extensive knowledge of all HR functions.
• Genuine Concern for Health, Safety, and Sanitation.
• High level of personal integrity, respect, ethics, servant leadership, and commitment to confidentiality.
• Well-developed business acumen.
• Demonstrated experience implementing organization-wide change.
• Knowledge of HR Information Technology, including hardware and software applications used in Human Resources.
• Extensive experience with talent and leadership management.
• Extensive experience with employee wellbeing programs and initiatives.
• Committed to effective communication, collaboration, and teamwork with all organization leaders.
• Proven servant leadership and ability to influence, inspire, and motivate the HR team to sustain operational excellence.
• Strong labor relations expertise and positive employee relation strategy experience.
• Clearly understand employment laws, compliance, regulatory systems, and requirements.
• Demonstrated sound judgment, maturity, decision-making, and ethics.
• Demonstrated leadership, maturity, and adherence to the highest legal and ethical standards.
• Effective team-building skills.
• High proficiency in Microsoft Office, Outlook, Word, Excel, Power Point, Zoom, MS Teams.
• Ability to negotiate and manage dispute resolutions.
• Ability to adapt to change and maintain flexibility.
• Ability to motivate others.
• Ability to multi-task and manage multiple projects.
• Ability to develop and maintain effective working relationships at all levels of the organization.
• Ability to make concise recommendations by objectively considering legal, regulatory, personal, and organizational factors.
• Strong consultative orientation.
• Commitment, initiative, flexibility, and tolerance for stress.
• Comfortable speaking to individuals and presenting to large groups.
• Ability to participate in and facilitate group meetings.

Benefits

• 401k
• health_insurance
• dental_insurance
• vision_insurance
• paid_holidays
• paid_volunteer_time
• tuition_reimbursement
• professional_development