Monarch&Co International - Albemarle, NC
posted 4 months ago
Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch. You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. The primary responsibility of the Vice President of Operations is to lead Monarch's long-term services in supporting, educating, and empowering people with developmental and intellectual disabilities and mental health to choose and achieve what is important to them. This role encompasses major clinical and administrative responsibilities delegated by the Chief Operations Officer as it pertains to behavioral, emotional, and medical issues associated with individuals with developmental disabilities and mental illness. The Vice President will be responsible for the overall financial stability of programs as delegated by the Chief Operations Officer, analyzing and adjusting accordingly to maintain program sustainability. In this position, you will develop, plan, organize, implement, and coordinate operations in a manner that promotes growth and achievement for individuals supported, staff, agency, community, and all other stakeholders. You will utilize a range of communication skills and strategies to establish and maintain mutual relationships with individuals, staff, co-workers, supervisors, and other stakeholders. Collaboration with the Performance Improvement Department will be essential to ensure the quality of programs, regulatory compliance, complaint resolution, and the use of best practices. Additionally, you will partner with the Education department to identify, develop, and present training related to services and operations, ensuring staff meet regulatory training timeframes. As a leader, you will supervise and lead a cross-functional team of professionals across the agency in sustaining quality services and developing new initiatives. Reporting to the Chief Operations Officer, you will keep him/her fully informed on the condition of the organization and important factors influencing it. You will prepare high-quality written reports that succinctly identify organizational outcomes, set quantifiable goals, monitor work output, and evaluate results to ensure that departmental and organizational objectives and operating requirements are met and aligned with the needs and mission of the organization. You will also maintain trainings as required and requested, demonstrate knowledge of emergency procedures, assist in crisis situations, and comply with all agency policies and procedures. Finally, you will complete all other relevant responsibilities assigned by the supervisor.