Vice President of Operations - New York

$165,000 - $185,000/Yr

Concertocare - Buffalo, NY

Full-time - Senior

Buffalo, NY

101-250 employees

About the position

The Vice President of Operations at ConcertoCare is responsible for overseeing the New York business, acting as the General Manager and P&L Lead. This role involves leading a large interdisciplinary team to improve operational performance and drive growth while ensuring high-quality care for frail and vulnerable patient populations. The position requires collaboration with the Market Medical Director and other teams to meet patient engagement targets and expand market presence.

Responsibilities

• Lead an interdisciplinary team across multiple, geographically distributed hubs.
• Directly manage 4-6 direct reports and provide leadership to a team of 175-200 at scale.
• Exceed patient engagement targets, clinical metrics, and other contractual obligations in partnership with a Market Medical Director.
• Ensure successful expansions of the market in partnership with the business development and implementation teams.
• Lead growth and profitability activities in the market.
• Manage relationships with local health plan partners and provider organizations.
• Align strategic vision for the market with the organization's annual goals and articulate vision to staff to drive the attainment of those goals.
• Maintain and build upon ConcertoCare's culture for a rapidly scaling team.

Requirements

• A minimum of 5 years' experience leading care delivery organizations, health systems, or provider groups; experience in value-based care, home health, or multi-site operations is a plus.
• Previous experience driving and growing P&L of at least $20M; >$40M is a plus.
• Start-Up, market entry, and/or implementation experience is a plus.
• Associate degree required; Bachelor's or Master's Degree in business or health-related field (MBA, MHA, MPH) preferred.
• Candidate must reside within 45 miles of Buffalo (i.e. office/market HQ).
• Up to 50% travel required within the market.

Nice-to-haves

• Experience in non-provider organizations within the healthcare industry (e.g. payor, public health, pharma) is a plus.
• Proven ability to establish strong provider and plan relationships.

Benefits

• 401(k) matching
• Health insurance
• Stock options