Inspire Event Technologies - Irving, TX
posted 3 months ago
We are seeking a strategic and people-centric Vice President of Operations, Show and Event Services to manage the show services/operations department, ensuring that the department maximizes its resources and productivity, exceeds customer satisfaction expectations, and achieves economic goals. This role is pivotal in overseeing the daily activities of the Show Services department operations, acting as a liaison for internal and external communications with assigned accounts, and ensuring a positive relationship with those accounts. The Vice President will partner with leadership to ensure that department and events are meeting financial objectives and goals, while also leading and managing all employees within the department. This includes overseeing the performance management cycle for each employee, hiring and maintaining qualified staff, and maintaining a favorable working relationship with all employees to promote a cooperative and harmonious working climate conducive to maximum employee morale, productivity, and efficiency. In addition to financial and people management responsibilities, the Vice President will be tasked with identifying potential problems, troubleshooting, and participating in the analysis of those identified problems, providing input for future process improvements in operations and on live events. The role requires the development of policies, procedures, and standards to align all operational entities, ensuring that the department operates smoothly and efficiently. The Vice President will also manage projects using defined project management tools and communication, participate in daily, weekly, monthly, and annual planning processes, and project a favorable image of the company to promote its goals and objectives. This position requires a proactive approach to inform leadership of all problems or unusual matters of significance and to take prompt corrective action where necessary or suggest alternative courses of action.