Vice President of Operations

Full-time - Executive

Huntsville, AL

Insurance Carriers and Related Activities

About the position

The Vice President of Operations is a key leadership role responsible for managing the day-to-day operations of the organization, ensuring efficiency and alignment with the company's goals. This role will lead teams, guide strategic decision-making, and oversee financial performance to ensure that Velox remains a leader in its field. The ideal candidate will have experience managing a $100M+ revenue organization and will have a vision for driving growth and operational excellence.

Responsibilities

• Develop and implement strategies that align with the vision and goals of the organization.
• Work closely with the executive team to guide the company's future direction.
• Maintain and promote a culture focused on customer satisfaction and operational excellence.
• Oversee the daily operations of the company, ensuring efficiencies, quality, and high performance.
• Supervise management teams and provide strategic direction.
• Establish and monitor operational metrics to guide decision-making and assess performance.
• Manage the organization's annual budget.
• Oversee resource allocations to ensure maximum efficiency.
• Lead efforts to meet and exceed the company's financial performance targets.
• Build and develop high-performing teams with a focus on staff development and growth.
• Create a supportive, engaging work environment that fosters innovation.
• Develop career paths for key employees, ensuring long-term stability.
• Oversee the operational execution, ensuring commitments are met.
• Ensure compliance with operational processes for safety, quality and overall performance focused on reduced waste and continuous improvement.
• Assist in development, implementation, and enforcement of operational policies that ensure compliance with all federal, state, and local regulations.
• Ensure that all processes align with the high ethical standards of Velox.
• Collaborate with other departments, including Finance, Human Resources, and Sales, to ensure a unified approach.
• Work with external stakeholders to ensure operational excellence.
• Drive the development, tracking, and achievement of key performance indicators (KPIs) across the organization.
• Use data-driven insights to identify areas for improvement and implement actionable solutions.
• Regularly review and communicate KPI progress to ensure alignment with organizational objectives.

Requirements

• Bachelor's degree in Business, Management, or a related field or equivalent experience
• A minimum of 10 years of leadership experience.
• Preferred experience leading an organization with $100M+ in annual revenue.
• Strong track record of creating and executing operational strategies.
• Experience managing key projects and overseeing complex, multi-site operations.
• Excellent communication and leadership skills.
• Ability to manage teams under pressure and meet tight deadlines.
• Self-motivated, results-oriented, and able to develop strong working relationships.
• Technical background in telecommunications and digital infrastructure is a plus.
• Strong ability to analyze and leverage KPIs to drive business outcomes.

Benefits

• Competitive Salary
• Health Insurance (BCBS)
• Dental Insurance
• Vision Insurance
• 401(k)
• Vacation and Holiday Pay