Vice President of Operations

Feeding Northeast Florida - Jacksonville, FL

Full-time - Executive

Jacksonville, FL

About the position

The Vice President of Operations (VPO) at Feeding Northeast Florida is a senior leadership role responsible for overseeing various operational functions including procurement, logistics, risk management, IT, and budgeting. The VPO plays a crucial role in optimizing resources and driving continuous improvement across departments, ensuring that operations align with the organization's mission and values. This position requires a strong commitment to equity, diversity, and inclusion, and the ability to navigate the complexities of a non-profit environment.

Responsibilities

• Determine optimal inventory flow through the network and develop high-level planning models.
• Plan activities to maintain compliance and change controls in accordance with industry best practices and required standards.
• Ensure compliance with current Good Manufacturing Practices, Good Distribution Practices, OSHA, USDA, FANO, AIB and other areas of regulatory oversight.
• Develop effective metrics, KPIs, and monitoring programs.
• Work cross-functionally to identify gaps between teams and ensure a seamless process.
• Support in implementing stock replenishment parameters and inventory strategies.
• Lead critical cross-functional initiatives from concept to execution.
• Implement and manage the quality of deliverables.
• Create and maintain a team-oriented environment through effective coaching and mentoring.
• Create a culture of continuous improvement in operations leading to a pipeline of improvement opportunities.

Requirements

• Bachelor's degree in business administration, supply chain logistics or related field.
• At least five years' senior-level leadership experience managing cross-functional teams.
• Demonstrated experience with strategic planning, communication management, operational planning and analysis, and project management.
• Knowledge of warehousing operations in a food distribution environment as well as solid knowledge and experience in planning, procurement, inventory, logistics and integrated systems required.
• Demonstrated experience setting, monitoring and meeting quarterly and annual goals.
• Budgeting and purchasing experience.
• Advanced degree in business, nonprofit management, logistics or related field.
• Previous experience with oversight of and planning organizational IT support systems.
• Previous experience with non-profit or government management.
• Food sourcing and/or purchasing experience.
• Prior Cold Chain distribution experience.
• Feeding America food bank experience.
• Contract management and negotiation skills and techniques.
• Financial management, including budgeting highly desired.
• Excellent written and oral communication abilities.
• Strong leadership skills with particular emphasis on cross-functional relationship development.
• Integrity and the ability to gain the confidence and trust of colleagues.
• Excellent analytical skills with a high attention to detail.
• Ability to effectively maintain a culture of continuous improvement is essential.
• Extensive experience with industry-standard software applications (Word, Excel, PowerPoint).
• NetSuite experience strongly desired.
• Knowledge of relevant federal, state, and local laws, and regulations related to HR, OSHA and DOT.

Nice-to-haves

• Experience in a non-profit environment
• Familiarity with food bank operations
• Experience with community outreach and advocacy

Benefits

• Full complement of health and welfare benefits (medical, dental, vision)
• 401K