Vice President of Operations

Full-time - Executive

Hybrid - Saint Louis, MO

Food Services and Drinking Places

About the position

Sodexo's Healthcare segment is seeking a Vice President, Strategic Partnerships for SSM Health in St. Louis, MO. This role has full accountability for our client organization relationships which includes multiple contracts, services, and locations. Sodexo is the premier client partner in delivering high-quality and intuitive solutions to healthcare organizations through operational excellence and innovative solutions. As we continue to grow and evolve, we are seeking a forward-thinking Vice President, Strategic Partnerships to lead the development and execution of our operational strategies. This key leadership position requires a strategic visionary with experience navigating client solutions, building C-suite relationships, and leveraging data to drive decision-making.

Responsibilities

• Develop and execute strategic initiatives that drive operational performance and align with organizational goals, focusing on support services such as Foodservice and Environmental Services (EVS).
• Build and sustain strong relationships with C-suite clients and key stakeholders, providing tailored solutions to meet their needs and ensuring ongoing satisfaction and retention.
• Foster a culture of change, guiding the organization through transformative initiatives that improve operations, drive efficiency, and enhance service delivery.
• Lead financially driven decision-making to ensure that strategic initiatives are operationally sound and financially sustainable.
• Oversee the implementation of best practices, processes, and performance standards to achieve operational excellence in support services.
• Utilize detailed data analysis and operational metrics to drive decisions, enhance performance, and optimize operational processes.
• Set clear expectations, establish key performance indicators (KPIs), and hold teams accountable for delivering results.
• Foster a culture of leadership development by identifying, mentoring, and cultivating the next generation of leaders within the organization.
• Work closely with other senior leaders to ensure seamless integration of client solutions and operational strategies across departments.

Requirements

• Bachelor's degree in Business Administration, Healthcare Management, or a related field (Master's preferred).
• 10+ years of progressive leadership experience in strategic operations, client solutions, and support services management, preferably in healthcare settings.
• Strong experience in building and maintaining C-suite client relationships, with a focus on solution-driven outcomes and business growth.
• Demonstrated success in driving change management initiatives and cultivating a culture of operational excellence, accountability, and continuous improvement.
• Strong financial acumen with experience managing budgets, optimizing resources, and ensuring financial sustainability in support service operations.
• Expertise in data analysis, leveraging detailed data to inform decision-making and operational improvements.
• Excellent communication, leadership, and interpersonal skills, with the ability to collaborate and influence at all levels of the organization.

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement