Vice President of Operations

Century Communities - Dallas, TX

Full-time - Senior

Dallas, TX

Construction of Buildings

About the position

The Vice President of Operations at Century Communities is responsible for leading the Construction, Purchasing, and Warranty teams throughout the entire operations process of planning, building, completing, and servicing new homes. This role emphasizes disciplined cost controls, predictable cycle times, quality production, and enhancing the customer experience. Reporting directly to the Division President, the Vice President plays a critical role in achieving immediate goals, preparing for future growth, and improving workflow processes.

Responsibilities

• Lead the Construction, Purchasing, and Warranty teams through the entire operations process.
• Ensure high-quality, on-time delivery of homes while balancing financial objectives.
• Act as a liaison and manager to all construction field personnel.
• Evaluate and manage building schedules for predictable cycle times.
• Lead efforts to manage, hire, and train all Construction personnel.
• Ensure compliance with quality control, quality assurance, EPA, and OSHA standards.
• Oversee and manage the Customer Care Department for New Home Warranty and Service.
• Establish and monitor customer care policies to ensure homebuyer satisfaction.
• Manage relationships with outside trade partners and vendors for quality work and materials.
• Conduct periodic safety inspections and maintain a general safety program.

Requirements

• A Bachelor's degree in Construction Management, Engineering, or a related field.
• A minimum of 10 years of experience in single and multi-family construction management.
• In-depth knowledge of all aspects of the homebuilding industry.
• Strong knowledge of residential construction concepts and practices.
• Experience analyzing and interpreting financial reports.
• Ability to read blueprints.
• Proven ability to build, develop, and manage activities of direct reports.

Nice-to-haves

• Excellent analytical and problem-resolution capabilities.
• Ability to effectively respond to inquiries or complaints from customers and regulatory agencies.

Benefits

• Opportunities for career growth and development.
• Resources to build successful and rewarding careers.
• Commitment to diversity, inclusivity, and respect in the workplace.