Vice President of Operations

US Foods Holding - Salem, MA

Full-time - Senior

Salem, MA

Merchant Wholesalers, Nondurable Goods

About the position

The Vice President of Operations is a pivotal role responsible for the overall management of standalone distribution center locations within the market. This position reports directly to the Regional Vice President of Operations and has a dotted line reporting relationship to the Area President, overseeing 1-3 distribution centers per area. The VP Operations is tasked with establishing long-term operational objectives that align with the broader business goals of the organization. This includes developing and executing a strategic plan for the operations department, ensuring that the various functions of shipping, receiving, transportation, purchasing, and sales are integrated effectively. The VP will engage with each function to clarify accountabilities and interdependencies, fostering collaboration to achieve the company's objectives. In addition to strategic planning, the VP Operations is responsible for maintaining profitable operations. This involves planning, organizing, directing, and controlling the operations to align with business goals while managing inventory, minimizing losses, and ensuring safety compliance. The VP will seek synergies and best practices to enhance productivity and improve customer service. Safety and compliance are critical aspects of this role, as the VP will guide operations management to adhere to government regulations and company policies, implementing programs that ensure safety, security, and ergonomic practices within the operations. Personnel management is another key responsibility, where the VP will delegate tasks to managers to meet productivity goals, enforce company policies, and oversee the performance of warehouse associates. This includes creating performance improvement plans, administering discipline, and identifying training opportunities. Networking is also an essential part of the role, as the VP will participate in industry organizations and knowledge centers to share best practices and bring in new insights. For union facilities, the VP will also be involved in negotiating collective bargaining agreements. Other duties may be assigned by the manager as needed.

Responsibilities

• Overall site management for standalone distribution center locations.
• Establish long-term operations objectives aligned with business goals.
• Develop and execute strategic plans for the operations department.
• Integrate activities of shipping, receiving, transportation, purchasing, and sales.
• Participate in establishing overall Distribution Center business goals.
• Plan, organize, direct, and control operations to maintain profitability.
• Control inventory, losses, accidents, and safety to ensure profitable operations.
• Seek synergies and best practices to improve productivity and customer service.
• Guide operations management in compliance with regulatory guidelines and laws.
• Implement safety, security, maintenance, and ergonomic programs for operations.
• Delegate responsibilities to managers to achieve productivity goals.
• Enforce company policies on safety and employee discipline.
• Create performance improvement plans and identify training opportunities.
• Participate in industry organizations and networking opportunities.
• Negotiate terms of collective bargaining agreements for union facilities.

Requirements

• 4-year degree preferred or High School Diploma (or GED) with equivalent experience.
• 10 years of operations experience in distribution management.
• Minimum of 5 years of management experience.
• Knowledge of D.O.T. regulations and Labor Relations.
• Experience in selecting, interviewing, and recruiting staff.
• Strong customer service skills and budgeting experience.
• Knowledge of OSHA, HAACP, and other relevant regulations.
• Proficient PC skills.