Vice President of Operations

Century Communities - Dallas, TX

Full-time - Senior

Dallas, TX

Construction of Buildings

About the position

The Vice President of Operations at Century Communities is responsible for leading the Construction, Purchasing, and Warranty teams throughout the entire operations process of planning, building, and servicing new homes. This role emphasizes disciplined cost controls, predictable cycle times, quality production, and enhancing the customer experience. Reporting directly to the Division President, the Vice President plays a crucial role in achieving immediate goals, preparing for future growth, and improving workflow processes.

Responsibilities

• Provide high-quality, on-time delivery of Century homes while balancing financial objectives.
• Act as a liaison, director, and manager to all construction field personnel.
• Ensure the quality of work of all subcontractors, architects, and engineers meets company standards.
• Evaluate and manage building schedules to ensure predictable and repeatable cycle times.
• Lead efforts to manage, hire, and train all Construction personnel.
• Ensure the accuracy of construction status reporting.
• Responsible for quality control, quality assurance, EPA, and OSHA compliance.
• Serve as a contact for third-party risk engineering departments and the company's construction insurance provider.
• Responsible for the appearance of all communities, models, and spec homes.
• Review all work in process to ensure compliance with plans, specifications, building codes, and company standards.
• Review and recommend improvements to both existing and proposed plans.
• Responsible for ensuring that all needed redlining of plans is complete.
• Responsible for the accuracy of approvals for payment of all subcontractor invoices.
• Continually evaluate and look for opportunities to improve the Division's direct labor and materials costs.
• Manage outside trade partner and vendor relationships to ensure good communication, quality work, and competitive pricing.
• Provide strategic direction on the best use of materials and best building practices.
• Work closely with corporate and outside trade partners to maintain and evolve the Division's floor plans and product offerings.
• Oversee and manage all staff responsible for New Home Warranty and Service.
• Establish and monitor customer care policies, processes, and procedures for homebuyer satisfaction.
• Resolve outstanding customer complaints and improve customer survey results.
• Responsible for planning and directing work and appraising performance of direct reports.
• Recommend promotions, transfers, salary adjustments, hiring, disciplinary actions, and terminations to the Division President.
• Manage all field development operations.
• Work closely with corporate teams to maintain a general safety program and conduct periodic inspections.

Requirements

• In-depth knowledge of all aspects of the homebuilding industry.
• Strong knowledge of residential construction concepts and practices.
• Experience analyzing and interpreting financial reports.
• Ability to read blueprints.
• Proven ability to build, develop, and manage activities of direct reports.
• Excellent analytical and problem-resolution capabilities.
• Effectively respond to inquiries or complaints from customers, regulatory agencies, or community members.
• Maintain effective working relationships with customers, contracted agencies, and employees.

Benefits

• Resources and opportunities for career development.
• Commitment to diversity, inclusivity, and respect in the workplace.