Vice President of Operations

City Fitness - Philadelphia - Philadelphia, PA

Full-time - Executive

Philadelphia, PA

About the position

The Vice President of Operations at City Fitness is a senior-level leadership role responsible for overseeing day-to-day operations and ensuring operational excellence within the organization. This position plays a crucial role in shaping the future of the gym, enhancing member satisfaction, and driving profitability. The VP will work closely with the CEO to develop and implement strategies that align with the company's mission and values, all while thriving in a fast-paced and dynamic environment.

Responsibilities

• Oversee day-to-day operations of City Fitness facilities.
• Streamline processes to ensure efficient operations.
• Develop and implement strategies in collaboration with the CEO.
• Enhance member satisfaction and drive profitability.
• Manage Director-level staff and ensure successful execution of departmental programs and processes.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field; MBA or advanced degree preferred.
• 5+ years of experience in operations or project management.
• 5+ years of experience in a high-level leadership role.
• Proven track record of managing and optimizing large-scale operations.
• Skilled in organizational development, personnel management, budget and resource development, and strategic planning.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent people and communication skills.
• Excellent time management and organizational skills.
• Advanced problem-solving skills.
• Highly organized and detail-oriented.
• Ability to lead, delegate, and manage others.
• Ability to take initiative and be proactive.

Nice-to-haves

• Experience in the fitness industry.
• Familiarity with community engagement and wellness programs.

Benefits

• Competitive salary
• Work-life balance
• Health benefits
• Gym membership
• Professional development opportunities