HCA - Overland Park, KS
posted 4 days ago
About the position
As a Vice President of Operations with Menorah Medical Center, you can be a manager in an organization that is devoted to giving! This position is incentive eligible. Menorah Medical Center is a full-service, 150+ bed acute care hospital and ER located in Overland Park and Leawood, Kansas. Our hospital serves the community's healthcare needs by providing compassionate care. We have world-class medical colleagues and more than 600 physicians. Our team offers exceptional experiences and extraordinary medicine for adults, newborns, teens, and children. We offer some of the most advanced treatment choices available in the Kansas City region. Our hospital network continues to be a pioneer in cancer care, home to a certified Breast Center of Excellence, the Sarah Cannon Cancer Institute, and the region's only Genitourinary Cancer clinic. We also offer a Robotic Surgery Center of Excellence, Women's Center, Bariatric Program, and an inpatient rehabilitation center.
Responsibilities
- Works with the Administrative Team to respond to Division and Group requests for market/facility information.
- Collaborates with the Administrative Team and physicians to enhance existing processes and services and develop new processes and services, including business and financial justification where appropriate.
- Provides administrative and operational leadership for assigned departments.
- Ensures the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.
- Manages operations of assigned departments to achieve targets for designated Key Performance Indicators.
- Manages fiscal operation of assigned departments through ongoing revenue and expense analysis, to determine potential variances and makes adjustments where necessary.
- Develops and updates department goals, in accordance with the facility's strategic business plan, mission, and vision.
- Meets leadership obligations under the Ethics and Compliance Program.
- Builds strong relationships with physicians, employees, and peers.
- Utilizes HCA tools, such as PLUS, CERs, CAMS Projects, Lawson, etc., to help with management of responsibilities.
- Stays abreast of current Joint Commission, state, and federal guidelines, regulations and standards.
- Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
- Maintains a patient-first philosophy and engages in service recovery when necessary.
- Supports the development and implementation of strategies to elevate the patient experience.
Requirements
- Masters Degree in Business Administration or Healthcare Administration
- 2+ years experience in a hospital leadership role
Benefits
- Comprehensive medical coverage that covers many common services at no cost or for a low copay.
- Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing.
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more.
- Consumer discounts through Abenity and Consumer Discounts.
- Retirement readiness, rollover assistance services and preferred banking partnerships.
- Education assistance (tuition, student loan, certification support, dependent scholarships).
- Colleague recognition program.
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
