Veo Agency - Los Angeles, CA
posted 4 months ago
As Veo's Vice President of Operations, you will take charge of the entire operations function of the business, leading a large, talented, and highly-distributed team to tackle the most complex challenges in the micromobility industry. Your primary objective will be to achieve financial targets, including revenue and profitability, while building world-class teams and delivering an exceptional experience to our riders. You will be a key member of the leadership team, collaborating closely with the founders to shape the strategic direction of the company. In this role, you will own the operations functions of the business and report directly to the President and co-founder. You will be responsible for delivering key financial targets and operations OKRs, managing the P&L across all markets, and identifying problems to build plans that drive implementation for improved revenue and profitability. You will develop and own operations KPIs, such as fleet uptime and labor productivity, making data-driven decisions to foster continuous improvement. Your leadership will extend to building and leading teams across various operational areas, including market operations, central operations, and business operations. You will set day-to-day priorities, hold teams accountable for results, and manage the quarterly budget while planning resources and overseeing change management decisions. Additionally, you will drive new initiatives and improvements in systems and tools to enhance operational efficiency, create structures for effective collaboration, and work closely with engineering, finance, HR, partnerships, and supply chain teams to achieve company objectives. Frequent travel to local markets will be required, and you will develop close relationships with front-line workers to ensure operational success. As a core member of Veo's leadership team, you will play a pivotal role in shaping the company's strategy and direction for growth.