Vice President of Operations

Frontline Source Group - Phoenix, AZ

Full-time - Senior

Phoenix, AZ

Administrative and Support Services

About the position

The Vice President of Operations will provide strategic direction and oversight for the operational and financial performance of properties within the company. This role involves leading a team of asset managers, ensuring alignment with company objectives, and fostering a positive work environment. The VP will also engage in financial forecasting, budget development, and support new acquisitions, all while promoting operational excellence and accountability.

Responsibilities

• Manage the financial performance and operational efficiency of properties to maximize revenue.
• Conduct financial forecasting and budget development to achieve specific owner goals.
• Lead, mentor, and cultivate a high-performing team of asset managers.
• Facilitate weekly meetings with asset managers to address challenges and support problem resolution.
• Promote a positive and inclusive work environment to maintain high employee morale.
• Provide strategic leadership to align team efforts with company objectives and values.
• Contribute to the establishment of a robust company infrastructure that supports growth.
• Review and update company policies to ensure consistency and adherence to core values.
• Monitor policy compliance and standardization, ensuring timely follow-ups.
• Conduct critical assessments to identify performance indicators that require corrective action.
• Follow up with asset managers to ensure effective implementation of corrective actions.
• Ensure properties meet or exceed key performance indicators.
• Provide insights during the pre-acquisition phase and assist in the due diligence process.
• Support post-acquisition activities to ensure successful integration of assets into the company portfolio.
• Engage in new acquisitions and business development by providing analyses and evaluations.
• Monitor and drive growth within the company.
• Lead the company’s public excellence initiative to uphold and promote the brand.
• Leverage technology to enhance operational efficiency and improve the resident experience.
• Stay informed on industry trends and technological advancements relevant to property management.
• Recruit and select personnel for all operational functions under supervision.
• Drive continuous improvement by standardizing processes and practices.

Requirements

• Minimum of 10 years of experience in a senior management role preferably within a service-based industry, such as hospitality.
• Proven track record in overseeing financial and operational performance, managing budgets, and leading high-performing teams.
• Bachelor’s degree in Business Administration, Management, Finance, or a related field, or equivalent professional experience.
• Financial expertise, including experience in financial forecasting, budget management, and analysis.
• Demonstrated ability to collaborate across various disciplines, such as construction, IT, and accounting.
• Exceptional leadership and mentoring skills, with a capacity to inspire and develop team members.
• Outstanding verbal and written communication skills.
• Adaptable to changing environments and skilled in managing competing priorities and problem-solving effectively.
• Willingness to travel as needed.

Benefits

• Medical
• Dental
• Vision
• PTO