Vice President of Operations

$110,000 - $130,000/Yr

Cds Monarch - Webster, NY

Full-time - Senior

Webster, NY

Professional, Scientific, and Technical Services

About the position

The Vice President of Operations at CDS Monarch, Inc. is responsible for overseeing various OPWDD services, including Day Services, Residential Settings, and Family Education Programs. This role involves managing daily operations, strategic initiatives, and ensuring compliance with state standards while leading operational directors and staff to achieve high performance and quality metrics for individuals with intellectual and developmental disabilities (I/DD).

Responsibilities

• Provide direct supervision to Operational Directors, Associate Directors, and other staff as assigned.
• Assume administrative responsibilities for all assigned facilities in the agency through direct supervision to direct reports.
• Oversee implementation of new projects and initiatives.
• Monitor and launch new activities for revenue growth and risk mitigation.
• Ensure compliance with New York State Office for People with Developmental Disability Standards.
• Provide direction to ensure programs are staffed at established life safety minimum staffing and program staffing levels.
• Ensure adherence to CDS Monarch Incident Management Policy and Procedure within each Program.
• Coordinate with Quality Assurance for preparation of annual quality management program.
• Complete site visits to ensure program environments are safe, attractive, comfortable, and well-maintained.
• Monitor monthly budgets of CDS Monarch programs and adhere to established spending parameters.
• Lead new recruitment and retention initiatives.
• Collaborate with Human Resources on personnel training modules for all staffing levels.
• Complete environmental and capital improvement plans as necessary for each program.
• Prepare and submit reports in a timely manner to the EVP of Operations as needed.
• Attend and participate in all meetings as directed by the EVP of Operations.
• Notify the EVP of Operations of all barriers impeding the completion of duties and responsibilities.

Requirements

• Master's Degree in Human Services or a related field.
• Seven years' experience in human service delivery, including six years in direct program services for individuals with intellectual and developmental disabilities in New York State.
• Four years' experience in a senior supervisory position.
• Proficient in budgeting, finance, quality, and performance management metrics.
• Expertise in program development, preferably in services for people with developmental disabilities and/or health home care management.
• Strong writing skills and ability to communicate effectively, both orally and in writing.
• Ability to multi-task, establish priorities, and meet deadlines.
• Proficient in strategic operational planning.
• Reliable transportation (NYS Driver's License required).