Vice President of Operations

$200,000 - $250,000/Yr

ABA Centers of Virginia - Fort Lauderdale, FL

Full-time - Senior

Fort Lauderdale, FL

About the position

The Vice President of Operations at ABA Centers of America will oversee the operations of all clinics and service areas in the Virginia region, with a focus on strategic growth, regulatory compliance, and financial performance. This leadership role requires a high-energy individual passionate about serving others and driving operational excellence in a fast-paced environment. The position reports to the Chief Operating Officer and plays a crucial role in the company's mission to become the leading provider of autism care in the nation.

Responsibilities

• Conduct business operations in alignment with mission, vision, and core values.
• Manage overall operations with an effective business strategy.
• Oversee all performance, strategic growth, regulatory compliance/licensing, and insurance accreditation needs of clinics in the region.
• Develop and manage the achievement objectives for each clinic regarding operations, finance, clinical matters, and strategic growth of services.
• Review and manage operating metrics and KPIs established for the region and individual centers, including recruitment, new client intake, scheduled treatment hours, and billable hours for clinicians.
• Review missed services reports and work with clinic Executive Directors to manage variance from scheduled hours.
• Make robust, data-driven decisions that elevate financial and operational performance.
• Coordinate leadership training for Executive Directors.
• Collaborate with Clinical Directors and the Training & Professional Development department to monitor clinical quality metrics, schedule training sessions, and evaluate program effectiveness.
• Convene regularly scheduled one-on-one and Executive Director team meetings to develop, communicate, and implement growth strategies.
• Coordinate with functional departments (Clinical, Admissions, Marketing, IT, HR, Training, and Billing) to ensure that management teams in the region are properly supported.
• Participate in regional administrative meetings, workgroups, and best-practices sessions.
• Help with community outreach efforts to develop potential referral sources along with the Regional Director of Clinical Outreach and center management teams.
• Advise Executive Directors regarding issues concerning clients, caregivers, and/or team members that may arise in centers.

Requirements

• Master's degree in Business Administration (MBA) or related field.
• 10+ years of operations experience, preferably in healthcare.
• Demonstrated track record of financial success and exemplary clinical care.
• Multi-state experience in operations management.
• Proven experience as a regional director of operations or similar role preferred.
• Budget-management experience.
• Ability to travel 75% for site visits within the region.
• Ability to maintain a clean background/drug screenings and driving record.

Nice-to-haves

• Experience in the autism care field or related healthcare services.
• Familiarity with ABA (Applied Behavior Analysis) therapy practices.

Benefits

• Health savings account
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Paid time off
• Leadership training provided
• Vision insurance
• 401(k) matching
• Life insurance