Vice President of Programs/Operations

Boys & Girls Clubs Of The Chattahoochee Valley - Columbus, GA

Full-time - Executive

Columbus, GA

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Vice President of Operations is responsible for providing leadership and oversight to Club operations, focusing on positive youth development and enhancing member experience. This role involves strategic planning, staff management, and collaboration with senior leadership to achieve operational goals, including fundraising and program delivery.

Responsibilities

• Provide thought leadership and direction to Club operations.
• Develop and implement strategies for positive youth development and member experience.
• Lead staff recruitment and retention efforts.
• Collaborate with senior staff to monitor fundraising, programming, financial, and human resources goals.
• Develop and communicate operational policies and procedures, ensuring compliance.
• Train staff on optimal Club Experience protocols and quality measures.
• Analyze resources and demographics to determine optimal club placement and operations.
• Set membership and attendance targets, executing strategies to achieve them.
• Work with the Senior Leadership Team on strategic planning from an operations perspective.
• Determine optimal club hours of operation to fulfill the organization's mission.
• Guide program staff in developing and improving programs for optimal Club Experience.
• Monitor grant compliance and improve program delivery in collaboration with the Vice President of Programs & Grants and CFO.
• Make data-driven decisions focused on club and staff experience.
• Provide leadership during crisis situations.
• Participate in corporate board meetings and report on operations.
• Coordinate and lead Operations/Property committee meetings.
• Analyze operational needs and develop budgets to support them.
• Collaborate with the CFO to meet budget targets.
• Maintain good public relations for Club programs and services.
• Develop strategic fundraising plans in collaboration with Resource Development staff.
• Manage Operations Department staff, including recruitment, training, and performance monitoring.
• Assess risk and implement loss prevention programs.
• Oversee capital improvements and facility maintenance needs.
• Develop policies regarding facility usage and maintenance.
• Regularly inspect clubs and vehicles for safety and maintenance needs.
• Manage administrative processes to ensure accurate and timely data.

Requirements

• Bachelor's degree from an accredited college required.
• A minimum of ten years of work experience in operations with multiple locations, budget oversight, team development, and management.

Nice-to-haves

• Advanced understanding of basic office applications including MS Office (Word, Excel, PowerPoint, and Outlook).

Benefits

• Salaried position with exempt status.