Vice President of Risk Management & Operations Controls

Broadridge Financial Solutions - Newark, NJ

Full-time - Senior

Newark, NJ

1,001-5,000 employees

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Vice President of Risk Management and Operations Controls at Broadridge is a leadership role focused on developing and implementing an integrated risk management framework for operational risk across the organization. This position involves collaborating with various departments to identify and mitigate risks, ensuring compliance with regulatory standards, and fostering a culture of risk awareness. The role also includes managing operational teams, producing reports on risk status, and engaging with senior management and external stakeholders.

Responsibilities

• Develop, implement, and maintain an integrated risk management framework for operational risk across the organization.
• Identify and assess major operational risks and their potential impact on the organization.
• Work closely with department leaders to design and implement risk mitigation strategies and action plans.
• Conduct regular risk assessments and audits to ensure compliance with policies, procedures, and regulations.
• Act as the chief liaison for BPO audits (internal and external) along with coordination of SOC I audit.
• Establish key risk indicators (KRIs) and regularly report on risk exposure and status to senior management.
• Foster a culture of risk awareness and compliance throughout the organization through training and communication initiatives globally.
• Engage with global risk function to drive risk initiatives including propagation and enhancement of BPO risk framework.
• Assist global risk with strategic initiatives such as dashboards enhancements.
• Participate in the Risk and Compliance meetings.
• Compile and report monthly errors, including tracking financial liabilities and client E&O.
• Provide feedback on trends/themes relative to clients and departments.
• Coordinate department RCSA documents and new client risk assessments.
• Manage risk hot topics until completion and ensure preparedness for industry-related risk events.
• Stay up to date with industry trends and regulatory changes to ensure compliance and competitiveness.
• Ensure compliance with all relevant regulatory requirements, such as FINRA and SEC.
• Liaise with internal compliance teams to ensure operations align with current regulatory standards.
• Foster relationships with BPO Global/India functional heads and client supervisory teams for timely resolution of operational items.
• Oversee exceptions of settlement date discrepancies and ensure they are managed within agreed timelines.
• Regularly assess and improve operational workflows and internal controls.
• Identify areas for automation to reduce manual work and improve accuracy.
• Lead, train, and mentor operations control staff, ensuring alignment with organizational goals.
• Set performance objectives, conduct evaluations, and provide regular feedback to staff.
• Produce regular reports on operational control metrics, incidents, and risk status for senior management.
• Communicate with auditors, regulators, and other external stakeholders on control and risk management issues.

Requirements

• Bachelor's or Graduate's Degree in Finance, Economics, Business or equivalent experience.
• 10 years of experience in risk management within a financial services or broker-dealer environment.
• Experience with regulatory agencies such as FINRA and SEC.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal skills, with a proven ability to lead teams and engage with senior management and cross-functional stakeholders.
• Strong organizational skills, capable of managing multiple initiatives simultaneously in a complex operations environment.
• Ability to work well under pressure while solving complex problems.

Nice-to-haves

• Master's degree or advanced certifications (Series 99, 7, etc.) are a plus.

Benefits

• Comprehensive benefit offerings as detailed on the Broadridge benefits website.
• Flexible work model supporting both on-site and off-site work.
• Commitment to diversity, equity, and inclusion in the workplace.
• Support for meaningful work-life integration.