Vice President Product Management: Delivery & Operations

365 Retail Markets - Troy, MI

Full-time - Executive

Troy, MI

Wholesale Trade Agents and Brokers

About the position

The Vice President of Product Management: Delivery & Operations at 365 Retail Markets is responsible for leading the global delivery and operational activities for software, hardware, and integrated solutions products. This role involves managing a team of product managers and cross-functional product owners to foster a product-led culture, ensuring successful product delivery from concept to market release. The VP will develop and execute product plans, monitor the product pipeline, and collaborate with various organizational leaders to align product vision with corporate goals.

Responsibilities

• Establishing and managing an ongoing product management governance structure in partnership with the executive leadership team.
• Overseeing the product pipeline and collaborating with organizational leaders to ensure project success.
• Developing infrastructure to track, monitor and ensure quality execution of all critical product related activities, conducting regular product reviews and assessments.
• Monitoring the product from initiation through delivery, interfacing with external customers or field-based employees on technical matters, as needed.
• Assigning and monitoring work of product staff, providing technical support, coaching and direction.
• Holding overall product management responsibility, i.e. coordinating efforts leading to product release.
• Selecting, developing, and evaluating personnel to ensure the efficient operation of the function.
• Controlling planning, staffing, budgeting, managing product priorities, and approving changes to methods and processes.
• Developing strategic plans to ensure successful implementation of action plans and objectives where analysis of situations or data requires an in-depth knowledge of the company, competitive environment, technology and economic or social implications of organization activities.
• Approving budgets and schedules to meet corporate objectives.
• Leading large teams that are culturally and geographically diverse.
• Working with Product Management team to build world-class solutions roadmaps.
• Interfacing with Sales, partners, and/or customers, to evangelize solutions, support deployments, and understand market trends.
• Developing and implementing strategic plans and objectives for the organization in alignment with corporate strategy; overseeing direction and approving tactical administrative or operational policies and resource allocation decisions to ensure achievement of objectives.
• Facilitating strategic inter-group cooperation and collaboration.
• Driving a 'planful' culture that is grounded in the desire to innovate, take calculated risks and execute in a market-focused environment.
• Developing high performance teams, nurturing talent and motivating the next generation of leaders.
• Developing and executing an overall product management vision.
• Setting Product Management goals and objectives.
• Working closely with Solutions/Product Management, product development, test automation, and field employees, to ensure program goals are achieved or exceeded across all products and solutions.
• Developing and nurturing close working relationships with Solutions/Product Management, product development, test automation, field employees, partners, vendors and/or customers.
• Establishing policies and procedures based on world-class standards for company-wide processes.
• Providing training to ensure employees follow the standards and guidelines provided.
• Overseeing process improvement initiatives related to requirements gathering, development methodology, testing and operational phases of various engineering projects.

Requirements

• Self-Starter, accountable, proactive and global experience.
• 15+ years of experience in leading/managing engineering and technology functions.
• Proven track record in delivering high quality, highly differentiated solutions to enterprise customers.
• Global leader with experience in building large multi-functional teams that are geographically dispersed.
• Experience building relationships with Original Design Manufacturers/Joint Design Manufacturers (ODM/JDMs) and multiple operating environments (Microsoft, IBM etc.).
• Bachelor's or master's degree in computer science or electrical Engineering or equivalent; MBA Preferred.
• Skilled at working cross-functionally and developing and maintaining positive relationships with Solutions/Product Management, product development, test automation, field employees, and customers.
• Solid knowledge of the product lifecycle from development through testing and delivery.
• Skilled at creating and leading processes, metrics and improvement methodologies; Agile methodology.
• Strong understanding of technology trends.
• Strong, hands-on leader with strong direct and matrix organizational skills.
• Innovative approach to problems coupled with creative thinking.
• Able to influence and drive cross-functionally at all levels.
• Excellent communicator in large and small group settings.
• Fast-paced, high-energy, quick-thinking, change-oriented, and able to work with ambiguity.
• Unwavering focus on 'Team First' philosophy and the ability to build high performance teams with a collaborative mindset.
• Unwavering ethics and dependability.
• Ability to act like a General Manager, while focusing on execution excellence.