Vice President, Product Manager - Digital Payments

JPMorgan Chase - New York, NY

Full-time - Senior

New York, NY

Credit Intermediation and Related Activities

About the position

The Vice President, Product Manager - Digital Payments role is a leadership position within the Payments organization, focused on delivering innovative payment services. The role involves managing the product roadmap, ensuring effective communication and collaboration across teams, and driving product excellence through strategic vision and operational management. The position emphasizes the importance of controls, simplicity, and consistency in product features and capabilities.

Responsibilities

• Maintain deep knowledge of area product vision, strategy, roadmap, technical implementation, operations, and reporting.
• Manage operating model - responsible for documentation, implementation, and ongoing strategy and planning for agile ceremonies (core and sprint), product cabinets, cross-organizational stakeholder engagement and Quad (design, technology, analytics and product) collaboration.
• Manage key executive and stakeholder updates - responsible for leading material planning and creation in partnership with Product team and extended Quad, e.g., product cabinet, business unit reviews (BURs), and other executive updates.
• Identify opportunities to help amplify our work across the organization and drive partnership with Line of business (LOB) and Product teams.
• Collaborate with Product Owners, Agility Leads, Engineering Leads, and Design in ceremonies to confirm impacts and scope across teams, and sprint sequencing.
• Manage cross product sprint dependencies and sprint goals.
• Monitor JIRA linkage and ensures traceability and health of cross dependencies and linked stories.
• Partner with the Agility Leads in driving continuous improvement across Enterprise/ Line of business (LOB) to reduce waste, drive efficiencies, and improve the overall effectiveness of agile.
• Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives.

Requirements

• 7 years of experience in digital, program management, product management, and Agile practices and principles.
• Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution.
• Effective communicator with excellent written communication skills.
• Ability to influence stakeholders with diverse points of view and build coalition.
• Proven success in collaborating, influencing and driving decisions with multiple stakeholders, including team members across product, technology and design.
• Understanding of product development using Agile / Scrum.
• Bachelors or Masters in Computer Science, Business Management or comparable field of study.
• Thorough understanding of digital and mobile payments including online payments including wallets.