Vice President, Product Manager

JPMorgan Chase - Columbus, OH

Full-time - Mid Level

Columbus, OH

Credit Intermediation and Related Activities

About the position

As a Product Manager in the Distributed Capabilities team within Digital Channels Enablement, you will play a crucial role in innovating new product offerings and managing the end-to-end product life cycle. This position focuses on delivering high-quality products that resonate with clients, acting as the voice of the customer, and developing profitable products that provide customer value. You will be responsible for creating strong product strategies and roadmaps, guiding successful product launches, and collaborating with cross-functional teams to exceed customer expectations.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Shapes the product vision after identifying the problems to solve within an ambiguous environment
• Clearly and effectively communicates the product vision and how to get there across the organization for all levels
• Coordinates across a multitude of teams to deliver the roadmap by key dates
• Navigates a complex organization and can bring relevant parties together to plan for, align to and reach shared goals
• Understanding of digital channels, digital users and can design processes and products to support teams building digital experiences for our customers

Requirements

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Deep understanding of digital web and mobile products and internal products to support those digital channels
• Has designed or built internal tools to streamline efficiencies
• Has experience with larger scale migration of ownership or tools
• Has led larger scale projects and coordination between projects RACI
• Worked across many teams and a variety of skillsets

Nice-to-haves

• Demonstrated prior experience working in a highly matrixed, complex organization
• Is able to manage multiple workstreams simultaneously
• Understands and appreciates regulated industries and how to incorporate those requirements into digital products
• Experience crafting the strategy, vision and roadmap for a new digital product

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching