Vice President, Sales & Service

Legends Hospitality - Frisco, TX

Full-time - Senior

Frisco, TX

Food and Beverage Retailers

About the position

The Vice President, Sales & Service at Legends Hospitality is responsible for overseeing revenue generation and retention for upcoming projects across various regions. This role involves leading sales and service teams, managing partner relationships, and ensuring high levels of customer satisfaction. The ideal candidate will have extensive experience in sales management, be data-driven, and possess strong leadership skills to foster a positive sales culture.

Responsibilities

• Drive revenue and ticket sales through strategic planning.
• Develop performance incentives linked to sales and customer satisfaction.
• Collaborate with HR for competitive compensation and benefits.
• Oversee customer experience initiatives and service operations.
• Design structured onboarding processes for new hires.
• Implement a rigorous selection process for recruitment.
• Utilize various recruitment channels to attract top talent.
• Articulate the organization's mission and successes to build the employer brand.
• Recruit, mentor, and develop talent while promoting a positive work environment.

Requirements

• Bachelor's Degree.
• Minimum of 10 years management experience leading high-volume sales teams.
• Proven leadership experience in a sales environment, including coaching, mentoring, hiring, training, and performance management.
• Resourceful and innovative, with an entrepreneurial spirit and partnership-oriented mindset.
• Expertise in financial analysis, planning, budgeting, and deal structuring.
• Ability to develop and deliver sound recommendations to senior management.
• Ability to work traditional and non-traditional hours (nights, weekends, holidays).
• Knowledge of Customer Relationship Management (CRM) and various ticketing systems.
• Must be located or willing to relocate to project location.

Benefits

• Competitive salary plus bonus opportunities.
• Generous benefits package including medical, dental, vision, life and disability insurance.
• Paid vacation.
• 401k plan.