Victim Advocate - Identity Theft & Fraud

Full-time - Entry Level

Lakewood, CO

About the position

The Victim Advocate position within the Colorado Bureau of Investigation is designed to provide comprehensive support and services to victims of identity theft, fraud, and related crimes. The role focuses on assisting victims in regaining their emotional well-being, understanding the criminal justice process, and accessing necessary resources. The advocate will work collaboratively with law enforcement and community-based programs to ensure victims receive the advocacy and support they need.

Responsibilities

• Provides direct assistance, support, advocacy, and resources to victims of identity theft and fraud.
• Assesses the needs of victims and develops plans to address those needs, providing appropriate advocacy and referrals.
• Collaborates with internal and external agencies to support victims, ensuring they are informed of their rights under the Colorado Victim Rights Amendment.
• Participates in community education presentations and professional training events.
• Collects statistical data and produces reports through the Unit's case management system.

Requirements

• Five years of relevant experience in a victim advocate or social services specialist position.
• A combination of related education and/or relevant experience as a victim advocate or social services specialist, equal to five years.

Nice-to-haves

• Demonstrated compassion and care for victims of identity theft.
• Understanding of the nature and specifics of identity theft and fraud.
• Thorough understanding of the victim advocate's role beyond the Victim Crime Act.
• Ability to work collaboratively in a team environment.
• Excellent problem-solving, analytical, and critical thinking skills.
• Strong written and oral communication skills.
• Ability to present to small and large groups of stakeholders.
• Bilingual in Spanish.

Benefits

• Medical and dental options for employees and dependents.
• Short and long-term disability coverage.
• Life insurance with legal resources and discounts.
• State contribution into Health Savings Account for HDHP enrollees.
• Job protected medical leave under FMLA and FAMLI.
• Paid medical leave benefits provided by the State of Colorado.
• Eligibility for hybrid or flexible work arrangements.
• Retirement benefits including PERA Defined Benefit Plan or Defined Contribution Plan, plus optional 401K and 457 plans.
• Generous time off including 11 paid holidays, accrued annual and sick leave, and wellness days.
• Employee Assistance Program (C-SEAP) for counseling and resources.
• Tuition reimbursement and reduced college tuition at CSU Global and DeVry University.