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Victim Counselor, OVAG Grant
Travis County - Austin, TX
posted about 2 months ago
About the position
The Victim Counselor position under the OVAG Grant is responsible for providing counseling and support services to clients affected by victimization. This role involves screening clients, assisting with court orders, and coordinating court appearances while offering emotional support throughout the legal process. The position is the first in a series of classifications within the Social Services job family, focusing on direct client interaction and support rather than clinical assessment.
Responsibilities
- Provides counseling and support services to clients and assists with problems resulting from victimization.
- Screens and provides intake services for clients seeking court orders.
- Provides information to clients related to crime and/or court case.
- Answers general questions from the public.
- Assists in gathering evidence requested for court cases.
- Locates and contacts clients to obtain information related to criminal cases.
- Processes subpoenas for upcoming court cases, requests medical records, collision reports, and other case related information.
- Coordinates client court appearances.
- Escorts clients to courtroom and provides support while testifying.
- Prepares and maintains statistical records.
- Records case file information in tracking system.
- Performs administrative duties such as preparing correspondence and processing incoming mail for case files.
- May assist in assessing the psychosocial status of clients and determining the types of counseling, social service provider and other services indicated.
- May assist in coordinating referrals and provision of services to clients.
- May serve as liaison with advocacy groups, clinical and other service providers, community outreach services and law enforcement personnel.
Requirements
- Bachelor's degree in Social or Behavioral Sciences or a directly related field.
- Two (2) years experience in counseling/social services or criminal justice work.
- Valid Texas Driver's License.
Nice-to-haves
- Experience in working with advocacy groups and community outreach services.
- Familiarity with the criminal justice system and court procedures.
Benefits
- Dental insurance
