Victim Services Advocate

$47,840 - $47,840/Yr

Center For Hope And Safety - Salem, OR

Full-time - Entry Level

Salem, OR

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Victim Services Advocate at the Center for Hope & Safety (CHS) plays a crucial role in supporting survivors of domestic violence, sexual assault, stalking, and human trafficking in Marion County, Oregon. This full-time position involves providing individual advocacy services, developing safety plans, and coordinating with community partners to ensure clients receive the necessary support and resources. The advocate will also engage in community education and personal development to enhance their skills and knowledge in victim advocacy.

Responsibilities

• Complete 45+ hours of Advocacy Training through Center for Hope & Safety (CHS)
• Offer individual services to child and adult victims/survivors of domestic violence, sexual assault, stalking, and human trafficking
• Assist survivors in developing short-term and long-term safety plans
• Provide support, information, referrals, and emergency transportation to clients as needed
• Provide information, referral, advocacy, and transportation to help clients obtain social, medical, and legal services
• Coordinate client appointments and case management services with other staff members or community partners as appropriate
• Provide information and education to survivors regarding domestic violence, sexual assault, stalking, and human trafficking
• Maintain confidentiality in all matters; keep accurate and up-to-date records on all activities
• Participate in shared activities, which may include hotline supervision, outreach efforts, hotline scheduling, staff meetings, shelter and office maintenance, hotline coverage, fundraising activities, and donation processing
• Facilitate working relationship between community partners and CHS
• Assist with training of new staff, volunteers, and practicum students, as needed
• Represent agency at community meetings
• Provide accurate information on domestic and sexual violence to the public through community education/public speaking and awareness events
• Attend ongoing educational trainings related to domestic and sexual violence, community resources, and advocacy

Requirements

• Willingness to learn and embrace Center for Hope & Safety (CHS) philosophy
• Commit to cultivating and preserving a culture of diversity, equity, and inclusion
• Understanding of, and ability to implement, boundaries with survivors
• Experience in working with systems such as Microsoft Office or comparable programs
• Organized and manages time well
• A car, a current Oregon driver's license, acceptable driving record, and proof of current automobile insurance required
• Demonstrated experience in working in both individual and group settings
• Strong written and verbal communication skills
• Ability to manage a wide array of tasks and projects in a fast-paced work environment
• Exceptional customer service skills and communication skills
• Ability to coordinate urgent services to individuals undergoing stressful situations while remaining calm and professional
• Ability to function with minimal supervision and take initiative
• Ability to provide direct support, information services, crisis intervention, advocacy, or education to victims of domestic and sexual violence
• Ability to work effectively with child and adult survivors in both group and individual settings
• Ability to work collaboratively with a diverse group of staff members, volunteers, and community partners
• Ability to maintain a flexible schedule, involving occasional after-hours emergency response and regularly scheduled required evening and weekend hours
• Ability to operate a multi-line system

Nice-to-haves

• Training and public speaking skills desired, but CHS provides training on both
• Spanish fluency pay differential offered

Benefits

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance