Video Conferencing Engineer with hardware

Central Point Partners - Columbus, OH

Full-time - Mid Level

Columbus, OH

Administrative and Support Services

About the position

We are seeking an experienced Video Conferencing Engineer to join our team at a utility company in Columbus, OH. This role involves deploying modern video conferencing equipment across various locations, providing technical support, and mentoring staff. The position requires a blend of in-office and remote work, with a focus on installations and troubleshooting in a hybrid work environment.

Responsibilities

• Deploy modern video conferencing equipment in hundreds of rooms across the service territory.
• Provide technical support and user education for video conferencing systems.
• Mentor and provide functional/technical leadership to staff.
• Adhere to policies, procedures, standards, codes, and regulations relevant to assignments.
• Demonstrate in-depth knowledge of AEP infrastructure and components to respond efficiently to projects and problems.

Requirements

• Bachelor's degree in computer science, engineering, or a related technical field.
• 7 years of relevant work experience, or an equivalent combination of education and experience.
• Advanced proficiency in analysis, design, problem solving, troubleshooting, and customer service skills.
• Experience with video conferencing software engineering, specifically with MS Teams and Zoom.
• Physical hardware experience with modern video conference room equipment.
• Knowledge of network and security protocols and configurations.

Nice-to-haves

• Experience coordinating with installers and troubleshooting systems.
• Excellent written and verbal communication skills.
• Self-starter and highly motivated individual.

Benefits

• Hybrid work environment with flexibility in scheduling.
• Opportunity for contract-to-hire position.