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The VIP Services Specialist will act as a liaison between resort VIP guests, reporting directly to the VIP Services Manager. The VIP Services Specialist will personally handle VIP guest stays as delegated by the VIP Services Manager, ensuring a smooth stay, start to finish. The VIP Services Specialist must be creative and enjoy working within a fast-paced environment that is service and mission oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative and organizational skills, and the ability to maintain a focused balance among multiple priorities. The VIP Services Specialist will work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of time-sensitive activities and confidential matters with discretion.