Virtual Account Manager - Microbiology/Pharma

About the position

The Virtual Account Manager for Microbiology/Pharma at Thermo Fisher Scientific is responsible for driving sales within the Pharma portfolio by engaging customers through various communication channels, establishing relationships, identifying growth opportunities, and closing new business. This role involves collaboration with Sales Managers and peers to promote and sell products using modern sales technologies, while also managing customer information and staying updated on industry trends.

Responsibilities

• Implement professional sales calls via telephone to increase profitable sales growth
• Establish and develop customer relationships to cultivate customer loyalty and allegiance
• Develop an action plan to achieve sales goals and objectives with a strong results orientation
• Effectively track activities, collecting customer information and developing opportunities
• Maintain knowledge of products, services, competitive activity, and other general information of interest to customers and of strategic importance to the business
• Participate in training and development programs as a means of continuous improvement
• Collaborate with internal and external team members to develop account specific strategies
• Execute professional sales calls via telephone and Microsoft Teams to increase profitable sales growth
• Identify and qualify new leads, championing them through the sales pipeline to convert them into customers
• Collaborate with the Sales Manager to provide support and develop strategies for key growth accounts
• Conduct product virtual demonstrations and presentations to educate customers on the features and benefits of our offerings
• Negotiate pricing and contractual terms with customers to drive sales and enhance profitability
• Learn of and communicate market trends and competitor activities to identify potential business opportunities and adjust sales strategies accordingly
• Prepare and deliver sales reports and forecasts to management, providing insights into sales performance and business trends

Requirements

• Bachelor's degree in Science, Communication or Business preferred
• 1+ years of successful sales experience preferred
• Proven competitive success
• Strong commitment to delivering excellent customer service
• Exceptional organizational skills to manage multiple tasks and deadlines
• Willingness to travel for training and sales meetings as required
• Demonstrated values of integrity, intensity, innovation, and involvement
• Proficiency in Microsoft Office, with strong Excel skills
• Clear verbal and written communication skills
• Highly motivated and competitive attitude
• Energy and inspiration gained from collaborating with leaders, peers and customers
• Strong capacity for learning in a complex, matrixed business environment
• Results-driven with a positive, can-do attitude
• Interest in professional applications of AI in the sales process
• Constant desire to develop both personally and professionally
• Desire to make a positive difference

Benefits

• Competitive compensation
• Annual incentive plan bonus
• Range of employee benefits
• Outstanding career and development prospects
• Innovative, forward-thinking organization
• Exciting company culture that stands for integrity, intensity, involvement, and innovation