About the position
Cisco Systems, Inc. is seeking multiple Virtual Account Managers to join our team in Austin, TX. In this role, you will be responsible for leading strategic accounts and focusing on client relationship management to ensure customer satisfaction. As a Virtual Account Manager, you will work closely with clients to understand their needs and provide tailored solutions that align with their business objectives. Your ability to build strong relationships and communicate effectively will be key to your success in this position. The Virtual Account Manager will engage with clients through various channels, including virtual meetings and calls, to discuss their requirements and provide ongoing support. You will be expected to develop a deep understanding of our products and services, enabling you to offer valuable insights and recommendations to clients. Additionally, you will collaborate with internal teams to ensure that client expectations are met and exceeded. This position allows for telecommuting, providing flexibility in your work environment. You will be part of a dynamic team that values innovation and customer-centric approaches. If you are passionate about technology and have a proven track record in account management, we encourage you to apply for this exciting opportunity at Cisco Systems, Inc.
Responsibilities
- Lead strategic accounts and manage client relationships.
- Focus on customer satisfaction within assigned accounts.
- Engage with clients through virtual meetings and calls.
- Develop a deep understanding of Cisco products and services.
- Collaborate with internal teams to meet client expectations.
Requirements
- Must be legally authorized to work in the U.S. without sponsorship.
- Proven experience in account management or sales.
- Strong communication and relationship-building skills.
- Ability to understand and articulate technical concepts.
Nice-to-haves
- Experience in the technology sector.
- Familiarity with Cisco products and services.
Benefits
- Flexible work environment with telecommuting options.
