Virtual Assistant $20 an hr ($22 an hour after probation period)

$41,600 - $41,600/Yr

Unclassified - Charlotte, NC

Part-time,Full-time - Entry Level

Remote - Charlotte, NC

About the position

The Virtual Assistant position at UCG24 is designed for a reliable and detail-oriented individual who will provide essential administrative support to ensure the efficient operation of executive tasks. This remote role involves multitasking across various responsibilities, including scheduling, email management, data entry, and customer service, while also offering opportunities for professional development and growth.

Responsibilities

• Assist with day-to-day administrative tasks such as managing calendars, scheduling appointments, and organizing meetings.
• Monitor and respond to emails promptly, draft emails, and handle inquiries.
• Provide excellent support to clients, handle inquiries, and resolve issues in a professional and timely manner.
• Maintain digital files, update databases, and ensure accurate data entry.
• Assist in managing social media accounts, creating content, and scheduling posts as needed.
• Track project timelines, follow up on deliverables, and help ensure tasks are completed on schedule.
• Conduct market research, compile data, and prepare reports or presentations.
• Effectively prioritize tasks and manage multiple assignments simultaneously.
• Track and review the performance of team members, offering constructive feedback and ensuring productivity standards are maintained.
• Assist in training new team members, onboarding them into company systems and processes.

Requirements

• Proven experience as a Virtual Assistant or in a relevant administrative role.
• Proficient in Microsoft Office, Google Workspace, and other relevant tools.
• Familiarity with project management software.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Ability to work independently and handle multiple tasks simultaneously.
• High level of attention to detail and accuracy.

Nice-to-haves

• Basic knowledge of social media platforms (preferred)
• Experience with CRM systems (e.g., Salesforce, HubSpot)
• Knowledge of basic bookkeeping or financial management
• Familiarity with digital marketing tools (e.g., Canva, Hootsuite, Buffer)
• Customer service experience.

Benefits

• Flexible working hours
• Opportunity to work remotely
• Competitive compensation
• Professional development and growth opportunities