Virtual Assistant- Los Angeles, LA - Extra Cash, Flexible Work!

$52,000 - $72,800/Yr

Unclassified - Los Angeles, CA

Part-time - Entry Level

Onsite - Los Angeles, CA

About the position

The Virtual Assistant position is designed for a self-starter who can assist a startup focused on refurbishing and reselling used furniture, as well as providing transport and moving services. The role involves a mix of technical support, marketing, and business development tasks, with a strong emphasis on customer service and teamwork. The ideal candidate will be responsible for various computer-related tasks, including technical assistance, documentation, and potentially helping with furniture moving.

Responsibilities

• Provide technical assistance and support for incoming calls and issues related to computer systems, software, and hardware.
• Respond to end users seeking help with technical issues.
• Perform virus and malware cleanup.
• Take pictures and upload them to the company website.
• Assist with various computer work and other tasks as needed.
• Communicate effectively with customers to keep them informed of progress and notify them of changes.
• Document client system information and internal processes.

Requirements

• Valid driver's license.
• Experience with Office 365 and OneDrive.
• Customer service experience.
• Strong computer skills and familiarity with technology.
• Ability to troubleshoot unfamiliar technology.
• Excellent written and verbal communication skills.

Nice-to-haves

• Experience with advanced technical support at the network level.
• Knowledge of WAN and LAN connectivity, routers, firewalls, and security.
• Familiarity with terminating, testing, and troubleshooting of Cat 5e/6 cabling.

Benefits

• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance
• Dental insurance
• Employee Wellness Program