Synterex - Cambridge, MA
posted 6 months ago
Synterex, Inc. is a consortium of highly experienced clinical development professionals specializing in medical writing, submission publishing, and clinical science and operations support. The company offers both remote and on-site services, focusing on providing clear, concise, accurate, and fully compliant documentation from early drug development through post-approval. We are currently seeking a detail-oriented, motivated, technology-savvy, and collaborative individual to join our team as a Virtual Assistant. This role is essential in optimizing the workflow of our senior leadership team, ensuring that operations run smoothly and efficiently. As a Virtual Assistant, you will partner cross-functionally with other Synterex personnel, aiding in client program and relationship management while managing calendars. Your responsibilities will include assisting with managing client relationships, ensuring that client needs are met, and prospecting future opportunities. You will be the first point of contact for customer inquiries, handling emails and phone calls, making travel arrangements, scheduling appointments, and generating leads through cold calls from a provided spreadsheet. In addition to these tasks, you will create content for the company's social media channels, prepare presentations according to given instructions, and optimize the managers' time by ensuring that information flows seamlessly between departments. You will also be responsible for prospectively managing calendar conflicts, assisting with the documentation of client projects, supporting management participation in accounting and finance processes, and analyzing administrative processes for potential areas of increased efficiency. Your role will also involve creating agendas, recording meeting minutes, and handling ad-hoc requests as needed.