Virtual Assistant

Mass Markets

Full-time - Entry Level

Remote

5,001-10,000 employees

Administrative and Support Services

About the position

The Virtual Assistant role at MCI is a full-time remote position focused on providing administrative support to the Executive Assistant and ensuring efficient task management. The ideal candidate will be detail-oriented, organized, and capable of handling various administrative duties while maintaining high standards of confidentiality and communication.

Responsibilities

• Perform a variety of administrative duties
• Accurately and efficiently capture and input various forms of information into the company database
• Keep all filing systems up to date
• Provide support in a team-based environment
• Communicate effectively with stakeholders
• Respond to emails and phone calls
• Schedule meetings
• Book travel and accommodations
• Manage a contact list
• Prepare customer spreadsheets and keep online records
• Create presentations as assigned
• Meet team productivity and accuracy standards
• Ensure confidentiality while handling sensitive information
• Follow policies, procedures, and assigned workflows set by department leadership
• Perform other administrative tasks and duties as needed

Requirements

• Proven experience as a Virtual Assistant or Office Admin Assistant (within a BPO preferred)
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Have a wired, high-speed internet connection (Download speed of 20Mbps+)
• Ability to type swiftly and accurately (20+ words a minute)

Benefits

• Competitive compensation packages
• Professional development opportunities
• Collaborative work environment that values diversity and inclusion