Virtual Assistant

Feldman Automotive - Lyon Charter Township, MI

Full-time - Entry Level

Remote - Lyon Charter Township, MI

About the position

The Virtual Assistant position at Feldman Automotive Group is designed for highly motivated individuals who possess exceptional communication skills. In this role, you will be primarily responsible for assisting in all aspects of Virtual Auto Sales, which includes engaging with customers via phone, text, email, and video chat. Your duties will involve collecting all necessary documents required for the sales process, securing any necessary financing, and scheduling the delivery of vehicles to customers. This position requires a strong ability to self-manage your time effectively, ensuring that all tasks are completed in a timely manner. Candidates for this role must demonstrate a high level of organization, focus, and drive. The ability to work independently is crucial, as you will be managing various tasks simultaneously while maintaining a high standard of customer service. A minimum of customer service and/or sales experience is required, as this will help you navigate the sales process and interact effectively with clients. The position also offers opportunities for promotion and the flexibility to work from home, making it an attractive option for those looking to balance work and personal commitments.

Responsibilities

• Assist in all Virtual Auto Sales via phone, text, email, and video chat.
• Collect all necessary documents required for the sales process.
• Secure any necessary financing for vehicle purchases.
• Schedule delivery of vehicles to customers.
• Self-manage time effectively to complete tasks in a timely manner.
• Provide exceptional customer service throughout the sales process.

Requirements

• Exceptional communication skills.
• Minimum of customer service and/or sales experience.
• Ability to self-manage time effectively.
• Highly organized and focused.

Benefits

• Promotion possibilities.
• Work from home options.