Virtual Assistant

Wexford Volunteer Fire Company - Substation - Cambridge, MA

Full-time

Remote - Cambridge, MA

Justice, Public Order, and Safety Activities

About the position

As a Virtual Assistant at Wexford Volunteer Fire Department, you will play a crucial role in providing administrative support that ensures the smooth functioning of our department. Your responsibilities will include managing schedules, coordinating events, and facilitating communication among our volunteers and the community. This position is essential for maintaining the operational efficiency of our department and enhancing our engagement with the community we serve. In this role, you will be responsible for a variety of tasks that are vital to the department's success. You will manage calendars, schedule meetings, and handle correspondence for department leaders and committees. Additionally, you will assist in organizing community events, fundraisers, and training sessions, which will involve logistical planning and effective communication with all stakeholders involved. You will also be tasked with preparing, proofreading, and maintaining departmental documents, reports, and records, ensuring that all information is accurate and up-to-date. Data entry will be a significant part of your responsibilities, as you will update and manage databases related to volunteer information, equipment inventory, and community outreach initiatives. Furthermore, you will serve as a point of contact for internal and external communications, handling inquiries and providing information to the public. Supporting the recruitment, scheduling, and coordination of volunteers will also be a key aspect of your role. You will manage volunteer records and track hours to ensure that all contributions are recognized. In addition, you will assist with updating the department's website and social media channels to keep the community informed and engaged. Lastly, you will troubleshoot basic technical issues and assist with the implementation of new tools or systems as needed, ensuring that our operations run smoothly.

Responsibilities

• Manage calendars, schedule meetings, and handle correspondence for department leaders and committees.
• Assist in organizing community events, fundraisers, and training sessions, including logistical planning and communications.
• Prepare, proofread, and maintain departmental documents, reports, and records.
• Update and manage databases related to volunteer information, equipment inventory, and community outreach.
• Serve as a point of contact for internal and external communications, including handling inquiries and providing information to the public.
• Support the recruitment, scheduling, and coordination of volunteers, including managing volunteer records and tracking hours.
• Assist with updating the department's website and social media channels to keep the community informed and engaged.
• Troubleshoot basic technical issues and assist with the implementation of new tools or systems as needed.

Requirements

• High school diploma or equivalent; additional training or certifications in administration or related fields is a plus.
• Previous experience as a Virtual Assistant or in an administrative role is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and familiarity with basic website and social media management.
• Strong written and verbal communication skills, with the ability to interact professionally with volunteers, community members, and stakeholders.
• Excellent organizational abilities with a keen attention to detail and the capability to manage multiple tasks and deadlines.
• Ability to work independently, prioritize tasks effectively, and take initiative in a remote work environment.

Benefits

• Flexible Hours: Enjoy the flexibility of remote work with a schedule that accommodates your needs.
• Competitive Compensation: Receive a fair salary based on experience and qualifications.
• Community Impact: Contribute to a meaningful cause by supporting a vital community service organization.
• Professional Development: Opportunities for training and skill development relevant to the role.
• Supportive Team: Work with a dedicated and passionate team committed to making a difference in the community.