Virtual CIO

Impact Networking - Appleton, WI

Full-time - Senior

Onsite - Appleton, WI

Merchant Wholesalers, Durable Goods

About the position

The Virtual CIO (vCIO) at Impact Networking serves as a strategic IT partner for Managed IT clients, focusing on aligning technology strategies with business goals to drive transformation and growth. This role involves managing the client lifecycle post-sale, providing tailored technology advice, and ensuring cohesive system management. The vCIO is expected to be on-site at an Impact location, emphasizing the importance of direct client engagement and collaboration.

Responsibilities

• Develop comprehensive IT strategies that support clients' business goals and align technology investments with operational needs.
• Manage client onboarding and maintain a forward-looking technology plan that adapts to evolving client needs.
• Conduct Periodic Business Reviews to highlight client IT status and future planning aligned with organizational goals.
• Integrate into the client's operations to offer tailored, strategic technology advice and ensure cohesive system management.
• Identify potential risks in clients' technology stack and create budget plans prioritizing cost-effectiveness and stability.
• Provide leadership on the adoption of new technologies to streamline processes and drive innovation.
• Work closely with engineering teams to ensure solutions align with business objectives and fit within the broader technology environment.
• Oversee all aspects of the client's technology ecosystem, ensuring effective integration and cost-efficient operation.

Requirements

• 10+ years of experience in IT with a focus on leadership, technical account management, or strategy consulting.
• Strong communication skills to convey technology strategies to C-level executives and business stakeholders.
• Working knowledge of enterprise-grade product stacks, including cloud platforms (Azure), virtualization (VMware, Hyper-V), and networking.
• Strong understanding of Microsoft 365, Azure, Windows Server, and virtualization/storage solutions.
• Proven track record guiding digital transformation initiatives and navigating evolving technology landscapes.
• Knowledge of security frameworks and tools such as MDR/EDR platforms and multi-factor authentication.
• Proven success in strategic IT planning and aligning IT roadmaps with business objectives.
• Expertise in IT budgeting, risk management, and vendor management.
• Exposure to IT governance frameworks like ITIL.

Nice-to-haves

• Experience with IT governance frameworks like ITIL.
• Familiarity with advanced threat detection and vulnerability management tools.

Benefits

• 20 days of PTO
• 12+ paid holidays
• Flexible Sick Day Policy
• Paid Parental Leave
• Comprehensive Health, Disability Life, Dental and Vision Plans
• 401(K) discretionary match & retirement plans
• Continued education reimbursement
• On-going training & development opportunities