NYU Langone Health - New York, NY

posted 6 days ago

Full-time - Entry Level
New York, NY
501-1,000 employees
Hospitals

About the position

The Medical Assistant at the Center for Men's Health in Manhattan plays a crucial role in supporting physicians and Advanced Care Practitioners in delivering high-quality patient care. This position involves both clinical and administrative responsibilities, including preparing patients for examinations, measuring vital signs, drawing blood, and managing appointment scheduling. The Medical Assistant is essential in ensuring a positive patient experience and maintaining efficient clinic operations.

Responsibilities

  • Escorts patients to exam rooms
  • Cleans and stocks exam rooms
  • Measures and records patient vital signs
  • Obtains and processes blood samples as per NYULH policy
  • Supports equality initiatives by following FGP guidelines for collecting and documenting information in the EMR
  • Promotes a positive patient experience
  • Communicates effectively with providers and administrative staff
  • Answers phone calls
  • Reviews and responds to in basket messages
  • Follows up on Rx refill requests
  • Assists physician with patient intake and transcribing visit into EPIC
  • Performs other duties as needed
  • Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice
  • Follows guidelines for validating patient medical record when accessing and updating information
  • Assists with maintaining patient flow to and from exam rooms and treatment areas
  • Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient
  • Communicates the functionality and purpose of MyChart to patients during intake
  • Ensures the appropriate translation services or equipment is in place prior to the start of visit
  • Assists with blood/specimen collection and ensures proper handling and processing of patient specimens
  • Performs Point of Care testing such as EKG, Glucose Testing, and Pregnancy Test
  • Preps the appropriate patient encounter ensuring that all relevant information for visit is up to date
  • Works with clinical team to ensure logbooks related to equipment specimen collection and other clinical safety measures are followed
  • Supports best practice workflows for MIPS by updating medical records with patient vital signs and histories
  • Maintains patient privacy as it relates to HIPAA standards
  • Handles appropriate patient calls and documents outcome of all patient communications
  • Assists with inbasket message management including any necessary tasks related to patient medical advice requests
  • Utilizes EPIC functionality to review and update patient records
  • Assists physicians with procedure and/or set up according to the specialty where necessary
  • Stocks exam/treatment rooms and/or supply closets with medical supplies
  • Cleans and sterilizes designated equipment after use following organizational policy
  • Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment
  • Completes annual competencies such as Fire Safety, Hazardous Waste, HIPAA compliance
  • Partners with administrative and clinical personnel to complete prior authorization medication refills and referrals
  • Accompanies physician into exam room and transcribes history including history of present illness, past medical and surgical history, family and social histories, medications and allergies
  • Documents patient orders including laboratory tests, radiology tests, medications, etc.
  • Performs other duties as assigned

Requirements

  • High School Diploma or equivalent
  • Completion of a Medical Assistant Program from an accredited institution or current medical assistant Certification from a nationally recognized accredited institution
  • Working knowledge of English in verbal, reading, and writing abilities; other language skills are an asset
  • Demonstrated ability in computer skills
  • Ability to complete multiple tasks efficiently and thrive in a teamwork environment

Nice-to-haves

  • MA experience preferred
  • EKG, phlebotomy, and venipuncture experience preferred

Benefits

  • Salary range of $41,977.18 - $58,300.00 Annually
  • Opportunities for professional development
  • Supportive work environment
  • Diversity and inclusion initiatives
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