This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Virtual Receptionist
$31,200 - $37,440/Yr
Iron City Counseling - Hoover, AL
posted 2 months ago
Part-time,Full-time - Entry Level
Remote - Hoover, AL
Ambulatory Health Care Services
About the position
Iron City Counseling is seeking a Virtual Receptionist to manage client scheduling and communication in a hybrid work environment. This role is crucial as it serves as the first point of contact for new clients, requiring a balance of empathy and professionalism. The position offers the potential for growth into a salaried role based on performance.
Responsibilities
- Schedule new clients with appropriate counselors.
- Handle daily calls and emails from clients.
- Contact new clients who submit inquiries.
- Send paperwork to new clients and track its completion.
- Monitor the number of daily phone calls and client distribution to counselors.
- Review faxes and forward paperwork to designated personnel.
- Facilitate clear communication between clients, counselors, and billing for existing client concerns.
Requirements
- High school diploma or GED.
- Experience in professional conversations.
- Computer efficiency and multitasking skills.
- Strong organizational skills.
- Self-motivated with good time management.
Nice-to-haves
- Previous experience in a similar role.
Benefits
- Dental insurance
- Health insurance
- Vision insurance
