Virtual Registrar PRN

HCA Healthcare - San Antonio, TX

Part-time,Full-time - Entry Level

San Antonio, TX

10,001+ employees

Hospitals

About the position

The Virtual Registrar PRN position at Parallon involves providing timely and accurate virtual patient registration. The role focuses on interviewing patients to gather necessary account information, verifying insurance coverage, and ensuring a professional and customer-focused experience. This position is designed for individuals who are passionate about enhancing the patient experience in a virtual setting.

Responsibilities

• Greet every patient promptly through the Virtual Registration Assistant.
• Interview patients to obtain account information, verify insurance coverage, and obtain pre-certification/authorization.
• Maintain a professional image through appearance and communication.
• Demonstrate excellent customer service.
• Ensure charts are completed and accurate.
• Calculate and collect patient liability amounts.
• Ensure that all necessary signatures are obtained for treatments.
• Answer any questions and explain policies clearly.
• Process patient charts according to virtual flow needs and established productivity standards.
• Work with physician offices and ancillary departments, providing information when necessary and forwarding relevant documents.

Requirements

• High School Diploma or GED preferred.
• 1 year of related experience required.

Benefits

• Employee stock purchase plan
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Adoption assistance
• Family leave
• Vision insurance
• 401(k) matching