Extra Space Storage - South Pasadena, CA

posted about 2 months ago

Full-time - Entry Level
South Pasadena, CA
1,001-5,000 employees
Warehousing and Storage

About the position

As an Assistant Store Manager at Extra Space Storage, you will play a crucial role in managing our self-storage facilities while providing exceptional customer service. This position offers a unique opportunity to be part of a diverse team within a company that values growth and development. You will be responsible for ensuring that our facilities are well-maintained and that customers receive the best possible experience. Your day-to-day tasks will include meeting sales goals through unit rentals, unit insurance, and moving supplies, as well as guiding new customers through the rental processes and agreements. You will also be expected to maintain the cleanliness and functionality of the facilities, which may involve sweeping, mopping, and changing light bulbs. This role requires both independent work and collaboration with team members, and you may need to run errands or travel to other store locations as needed. Extra Space Storage is the largest self-storage company in the United States by store count, with over 3,600 stores nationwide. We pride ourselves on our outstanding company culture, competitive wages, and work/life balance. We are looking for reliable employees who are good communicators and have a passion for helping people. If you are enthusiastic, creative, and ambitious, this is the perfect opportunity for you to grow with us and contribute to our mission of providing excellent storage solutions to our customers.

Responsibilities

  • Provide excellent customer service to all clients.
  • Meet sales goals through unit rentals, unit insurance, and moving supplies.
  • Guide new customers through rental processes and agreements.
  • Maintain facilities by performing tasks such as sweeping, mopping, and changing light bulbs.
  • Work independently on daily tasks while cooperating with team members.
  • Run errands for the facility and travel to other store locations as required.

Requirements

  • 1+ year of customer-facing employment experience.
  • Strong computer skills.
  • Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
  • High school diploma or GED equivalent.

Nice-to-haves

  • Experience in sales, customer service, retail, hospitality, or property management roles.
  • Familiarity with rental processes in various industries such as car rental, RV rental, or apartment rental.

Benefits

  • A work/life balance that allows you to work 5 days a week and be off work by 6pm.
  • Outstanding company culture with growth opportunities throughout the U.S.
  • Competitive starting pay + monthly bonus opportunity.
  • Paid Time Off accrued throughout the year, increasing with years of service.
  • Generous 401(k) match with Traditional and/or ROTH choices.
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
  • EXTRA Healthy Wellness Program with rewards towards your medical premium.
  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
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