Dentsply - Charlotte, NC
posted 4 days ago
About the position
Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina. The company's shares are listed in the United States on NASDAQ under the symbol XRAY. As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.
Responsibilities
- Drive and deliver sales targets by setting clear objectives, monitoring team performance, and holding team members accountable for achieving results.
- Implement strategic initiatives to optimize sales processes, increase revenue, and ensure consistent attainment of key performance indicators (KPIs).
- Oversee and manage sales cadences focusing on core metrics such as revenue attainment, pipeline development, and opportunity identification.
- Promote and share best practices across the team.
- Develop, maintain, and deliver weekly, quarterly, and annual performance reports for the Virtual Sales Representative team.
- Establish goals and track the team's progress against key performance indicators (KPIs) outlined in these reports.
- Ensure high levels of client satisfaction as measured by annual surveys and employee engagement metrics.
- Partner closely with Field Sales Leadership to align strategies, share insights, and coordinate efforts to maximize sales opportunities.
- Relay customer feedback to Sales and Marketing leadership to generate ideas for new features, products, competitive intelligence, or to address customer concerns.
- Assess and refine the lead-management process in collaboration with Marketing and Sales leadership.
- Stay current on sales analytics, communication methods, and industry trends; lead and implement continuous improvement initiatives.
- Participate in the interview process and lead training for new hires on the Virtual Sales team.
- Provide coaching to Virtual Sales Representatives on effective cold calling, email communications, strategic selling processes, and objection handling.
Requirements
- Bachelor's degree in business or other related area.
- 5-7 years of experience as a seller (virtual preferred) and 2-3 years as a first line manager of sellers preferred.
- Proven track record of success in achieving quota as a seller and fostering a culture of inclusion and diversity as a manager.
- Requires prior selling skills (field and/or virtual) with first line manager skills and capabilities.
- Sales experience within medical product/services is a plus.
- Experienced in the use of virtual/digital/remote sales techniques and with digital working methods.
- Knowledge of sales and marketing strategies.
- Experience working with CRM tools & MS Office applications.
- Ability to travel up to 20%.
- Must be located in the Charlotte Metro, NC area.
