Walmart - Winchester, VA
posted about 1 month ago
As a Vision Center Manager at Walmart, you will drive sales by ensuring effective merchandise presentation, which includes maintaining accurate and competitive pricing, proper signage, and optimal inventory levels. You will be responsible for budgeting and forecasting sales while assessing economic trends and community needs to align the Vision Center's offerings with customer expectations. Your role will also involve modeling and enforcing customer service approaches, guiding Associates to resolve customer needs, complaints, and issues in accordance with company guidelines and standards. In addition to sales management, you will oversee the implementation of community outreach programs, encouraging Associates to engage positively with the community. Compliance with company and legal policies is paramount; you will analyze reports, implement asset protection and safety controls, and conduct operational and quality assurance reviews. Developing action plans to improve performance and ensuring confidentiality of information will also be key responsibilities. You will provide supervision and development opportunities for Associates by hiring, training, mentoring, and assigning duties. Your leadership will foster a diverse and inclusive environment, ensuring that all team members feel valued and recognized. You will also ensure the provision of quality eyewear by consulting with and educating customers, selecting products based on their needs, and maintaining optical equipment. As a culture champion, you will model Walmart's values, support corporate social responsibility, and maintain the highest standards of integrity and ethics. You will demonstrate curiosity and a growth mindset, fostering an environment that supports learning and innovation. Your strategic thinking will involve considering data, analytics, and customer insights to shape the team's strategy and deliver expected business results while prioritizing customer satisfaction. Your role will also include building strong relationships with team members and business partners, promoting collaboration, and creating a high-performing team. You will be responsible for talent management, empowering associates to act in the best interest of customers and the company, and recognizing their contributions. Overall, you will play a crucial role in shaping the future of retail and improving lives through your leadership and commitment to excellence.