Visual Lead - Boston Seaport

Full-time - Entry Level

Boston, MA

About the position

The Visual Lead at Alo Yoga is responsible for driving store sales and maximizing profitability through effective visual merchandising. This role involves collaboration with the Visual Manager and Operations team to ensure optimal store operations, product presentation, and team performance. The Visual Lead will also play a key role in coaching and developing staff while managing various operational functions to enhance the customer experience.

Responsibilities

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Maintain strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising changes in accordance with directives and in partnership with the Visual Manager.
• Effectively plan visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business.
• Execute and maintain visual direction from planning through execution to meet company expectations, budgets, and timelines.
• Utilize reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels, making changes as necessary.
• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
• Lead by example and inspire staff in daily operations and guest experience.
• Provide coaching, guidance, and direction to Associates; responsible for recruitment and development of talent.
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader.
• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed.
• Execute company-level operations-focused directives, projects, and initiatives in partnership with the Operations & Visual Manager.
• Open and close the store in accordance with visual standards.

Requirements

• 2+ years prior work experience in a client-centric, sales environment.
• Proven leadership capabilities demonstrating excellent decision making.
• Values feedback, receptive to receiving feedback and eager to provide it.
• High energy, upbeat, and enthusiastic with the ability to integrate fun and work.
• Self-motivated with a desire to achieve results and excel individually and as a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies Alo's values.

Benefits

• 401(k)
• 401(k) matching
• Commuter assistance
• Dental insurance
• Employee discount
• Free fitness classes
• Health insurance