MGM Resorts International - Northfield, OH

posted 6 days ago

Full-time - Entry Level
Northfield, OH
1,001-5,000 employees
Accommodation

About the position

The Slot Technician - Level III at MGM Resorts International is responsible for performing shop repairs, rebuilding slot games, and providing hands-on training for all gaming devices and related systems. This role emphasizes excellent guest service while ensuring compliance with company policies and gaming regulations.

Responsibilities

  • Complete shop repairs and rebuild slot games.
  • Perform floor repair and preventative maintenance of all slot machines, including cleaning and overhauls.
  • Maintain the integrity of slot machine equipment and secure company assets.
  • Provide hands-on training on all gaming devices and related systems to Slot Technicians.
  • Advise and assist Slot Tech trainees and other Technicians.

Requirements

  • At least 6 months of previous experience as a Slot Technician.
  • Excellent organizational skills to function effectively under time constraints and within established deadlines.
  • Strong customer service and interpersonal skills to communicate effectively with business contacts.

Nice-to-haves

  • Ability to multi-task and work well in a fast-paced, team-oriented environment.

Benefits

  • Wellness incentive programs to promote physical and mental health.
  • Health benefits and income protection for eligible employees.
  • Work/life balance support.
  • Discounts on company hotel, food and beverage, retail, and entertainment.
  • Free meals in the employee dining room.
  • Free parking on and off shift.
  • Various programs and networking opportunities for career advancement.
  • Volunteer opportunities to give back to the community.
  • Additional discounts with company partners such as travel, electronics, and online shopping.
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